Customers’ feedback on SimOptions' travel eSIMs

eSIM Users Testimonials

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★★★★★
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★★★★★
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Customer Reviews

What they think about eSIM and SimOptions

★★★★★

Used this eSIM for the first time in Austria then Switzerland and Italy. Fast speed, good coverage everywhere. Recommend!

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Nicolás Herrera
September 24, 2022
★★★★★

Used it to access data on my phone. I would recommend to anyone visiting Europe. Excellent quality. It did everything I expected.

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John Hirst
September 23, 2022
★★★☆☆

My friend and I both got *** eSim. She couldn’t get hers to work when she landed in Iceland and *** flat out refused to help us unless we spoke in French, which we cannot. Her purchase was a waste of money - she had to buy a physical *** from Vodafone. My *** eSim worked but often I didn’t have coverage and she did.

G
Gwendolyn Andersen
September 22, 2022
★★★★★

The eSIM worked very well during my Asia trip. ( 6 different countries) Much cheaper than buying local sim cards in each countries.

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Tomás Salazar
September 22, 2022
★★★★★

I was absolutely delighted by this eSim card for Germany. It saved me probably *** (CAD) over the course of the month that I used it. I had a little technical wobble getting it installed and started — I’m not a tech-savvy person — but your help desk sorted out the problem very quickly. Enthusiastic five-star rating from me!

J
John Thorp
September 19, 2022
★★★★☆

INSTRUCTIONS ON HOW TO SET MY PHONE WERE SOMEWHAT UNCLEAR

C
Colleen Delaney
September 18, 2022
★★★★★

When is my time up I need it till October 4

S
Stephen Kennedy
September 18, 2022
★★★☆☆

Slow delivery

A
Allen Loh
September 17, 2022
★★★★☆

This e sim for Thailand literally saved me during my trip to Thailand! The unlimited data kept me connected to my loved ones, allowed me to navigate the bustling streets of Bangkok, and even share breathtaking sunset photos from the Phi Phi Islands. I highly recommend this eSIM for anyone traveling to Thailand! It was also super affordable 9.9 usd for 8 days

T
Tim Weber
September 16, 2022
★★★★★

Purchased the 30 Gb esim for Turkey, I got 4G signal throughout the trip. I will definitely use esim again for my future trips.

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Vincent Braun
September 16, 2022
★★★★☆

Good

J
Joyce Cheng
September 15, 2022
★★★★★

very convinient and easy installation. Recommended to all travellers.

M
Murtaza Nazir
September 15, 2022
★★★★☆

I’m not very tech savvy so I might not be the best person to ask. I did have some problems with one phone but the support staff were very helpful and explained my difficulty setting up the phone. The first phone set up went smoothly. I wanted data for gps maps to get around cities. This worked out well. I couldn’t get access to my apps but that was probably due to my lack of tech skills. This was a moderate inconvenience.

R
Ramon Rodriguez
September 15, 2022
★★★★★

لم أستلمها بعد.

A
Andrew Buday
September 14, 2022
★★★★★

Fantastic easy to use. Don't forget to power on and off your phone on arrival so that your phone resets and picks up the e***. Also I recommend you turn off your roaming etc on your original *** as my home provider was defaulting me to them. Highly recommend using e*** when travelling abroad.

S
Sheldon Egbert
September 13, 2022
★★★★★

There was initially an issue where there was apparently a backorder of what I had ordered. It was swiftly taken care of - they reached out to find out when I was travelling and got an upgraded product to me in time for my travels. Product worked perfectly - in each country.

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Carlene West
September 13, 2022
★★★★★

I did used in two different countries in the same trip and was totally perfect without problems of conection. I totally recomend it and I will use it when travelling again. Thanks

S
Sousa Lamas Carmen
September 12, 2022
★★★★☆

I had a problem activating my account when I first landed in Europe, it prevented me from accessing cell service for quite a while. It turned out I had forgotten that I had not set a new pin code (different from the *** and therefore tried several four digit pins that I use for other services, therefore locking me out. I sent an email to you asking what to do next, and never got an answer , although one answer came way too late and wasnt helpful. Ultimately all I did was turn off the cell service and turn it on again, which gave me access to put in the *** An FAQ on that situation wouldve been extremely helpful. Subsequent to that, everything worked out fine

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Lydia Grypma
September 11, 2022
★★★★★

The Three *** is an excellent value for money choice. Network worked well during all the stay. And the data package was more than sufficient for me

R
ruddy Giorgi
September 11, 2022
★★★★★

We were visiting France and needed to get in touch with the friends meeting us and this SIM card worked perfectly. It was very easy to install and gave us plenty of data for the 2 weeks that we traveled.

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Patricia Bruzek
September 11, 2022
★★★★★

Everything went smooth and easy. I will probably be using it again for my next trip

R
ruddy Giorgi
September 11, 2022
★★★★★

I traveled to France for a couple of weeks. The product worked perfectly. The moment I landed in France my esim started working. I got full coverage and was able to use both data and phone line services. I'd recommend it to anyone having a short stay in Europe who needs to be connected.

F
Francisco J Soto
September 8, 2022
★★★☆☆

Top up feature for *** Holiday account is flawed as there was no automatic follow-up after the transaction had been processed. The actual top-up had to go through an escalation team to add the data to the account. Further, the transaction window appears different and does not accept PayPal whereas the initial purchase of the SIM card did. This difference in payment processors made me question the legitimacy of the second transaction and *** as a company.

P
Paul Chiocchio
September 8, 2022
★★★★★

I was dubious to use an esim, but their customer support cleared all my doubts, I purchased their eSIM for greece and signal was great all over Greece and Santorini

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Ella Weber
September 8, 2022
★★★★★

The product arrived very quickly and was super easy to install! Worked right away and I had no issues using it or getting service while traveling around Italy. My family was envious and we will definitely all be using this service when we travel to the EU again!

M
Megan Maeda
September 8, 2022
★★★☆☆

The SIM card worked for one day and would not allow me to connect to cellular data. I had 8.8 GB left that I was unable to use. I tried contacting tech support but I never received a reply. Luckily I had maps.me to help navigate otherwise I would have been lost in Italy. The installation of the eSim card was easy. It’s unfortunate I was unable to use the data.

D
diane reck
September 7, 2022
★★★★★

I used this *** in France and it worked perfectly! It was very easy to install and it had great coverage all around France

R
Ravneet Gill
September 2, 2022
★★★★☆

We found the access to Canadian data useful. We are customers in the United States and did not want to pay for international service. We did find some difficulties using the data at some locations. We wonder if it was because the phone was competing for wi-fi?

C
Cindy Duncan
September 2, 2022
★★★★☆

I wish I knew that a *** needed to be active to activate the e***. If I would have known this I would have activated the w*** before leaving home to avoid roaming charges.

E
Erle Williams
September 1, 2022
★★★★★

Not know yet

H
Heidi Liu
August 30, 2022
★★★★★

Simple

R
Rebecca Hatzitolios
August 29, 2022
★★★★★

It was great having a local number -and reducing my cost to my Canadian carrier. Also worked well to have access to data and information. This works for almost any international traveller

D
David van Veen
August 29, 2022
★★★★★

Easy to use, good value.

J
Janet Hercz
August 28, 2022
★★★☆☆

I have been in Italy for 4 days - I put in the SIM in the US just before leaving for Italy. I have unlimited talk and text and 10 GB data. I have used almost a MB of data but cannot get data most of the time so maps does not work which was primary reason to purchase. Also tried to place call from Milan to Lake Como and it did not go through. I feel like I wasted my money,

D
Douglas Lowry
August 27, 2022
★★★★★

Worked great in Iceland. Travelled from London to Reykjavic . THe esim package does include a lot of data and allows you to keep your phone number

A
Adam Stewart
August 26, 2022
★★★★☆

The quality of the product is good. The installation of it is easy. ID verification of that purchaser is a pain.

K
Keiichi Hori
August 26, 2022
★★★★☆

Hi. I purchased an eSIM earlier today. Transaction *** I entered the wrong email address to get the QR code. Could you please resend it to *** Many thanks.

L
Larry Filipow
August 25, 2022
★★★★☆

Got this eSIM for Malaysia for my trip to Kuala lumpur and Langkawi island, very convenient and super easy to use

S
Savannah Smith
August 24, 2022
★★★★★

This e sim vietnam has the best value for money , it is also super easy to setup and you receive within seconds after the purchase

A
Alexandre Leroy
August 22, 2022
★★★★☆

Simple & price friendly way to reduce roaming charges. Just go thru the few steps of installation & you're good I would appreciate a simplified way of illustrating the flow of instructions.

S
Stephen jay Montinola
August 22, 2022
★★★★★

Used the esim twice for business trip to Auckland, easy to install by scanning the QR code provided, Recommend this esim

C
Caleb Young
August 21, 2022
★★★★★

Great experience. Definitely recommend it.

Y
Yash Singh
August 21, 2022
★★★★★

للسفر في كندا والولايات المتحدة. عملت بطاقة الـ sim بشكل مثالي للبيانات في كل مكان ذهبت إليه.

B
Brian Sorohan
August 20, 2022
★★★★★

We used the product and it was great. The only problem is that we could not get it to work until we changed the roaming setting on our phone. You need to explain the procedure better

M
Michael Lane Walters
August 20, 2022
★★★★★

Absolutely brilliant and very very easy to use. Didn’t know this existed and I’m sure if people were aware they’d use this a lot more. I’ve told lots of people who knew nothing about an e-sim. I will use this again and again

M
Mohamed Pumuram
August 19, 2022
★★★★☆

Are use the product for you five countries throughout Europe. The Internet was non-existent through Switzerland and running about 70% through the rest of the countries. I would recommend a product for someone who does not need Internet for anything other than leisure

D
Daniel Jackson
August 17, 2022
★★★★★

Perfect travel sim for work trips to Australia, fast speed and clear instructions to install on both iPhone and Android

B
Bethany Morris
August 17, 2022
★★★★★

Used it while hiking in France, Italy and Switzerland. Great price and reliable service. Downloading before travel was really convenient.

D
DIANE BUDDEN
August 17, 2022
★★★★★

Useful high quality product, no physical *** needed. You receive your QR code and instructions by email instantly after payment. Installation is very easy, internet connexion is of high quality and works very well across Europe (I travelled to 3 different countries). I highly recommend to everyone who needs temporary eSIM (Make sure your phone device supports).

F
Fouzi Chebbout
August 17, 2022
★★★★★

Simple to download , worked exactly as expected without any fuss. I will never bother with another physical *** when travelling

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Victor Dechnicz
August 16, 2022
★★★★☆

Worked as advertised.

M
Marc Vanhasselt
August 12, 2022
★★★★★

I went to Japan with this esim from SIm options. the whole process was very easy, from purchasing till installation of the esim

M
Mason Carter
August 12, 2022
★★★★★

So easy to install and works perfectly!!! I’m so happy and would do it again next time I travel!

A
Alona Amsel
August 11, 2022
★★★★★

good

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CHING CHU WU
August 10, 2022
★★★★★

Nice service

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Olga Min
August 9, 2022
★★★★★

Very good package, had everything I needed for a reasonable price. Would easily recommend it to anyone travelling europe for a short time.

M
Mitchell Ivens
August 9, 2022
★★★★★

How to use

G
Gary Frohlich
August 9, 2022
★★★☆☆

Overall the cards delivered, not perfectly, on my primary need communication with my family while on our trip in case we got separated. The sims were super easy to bring online and setup just as described. However, where the product fell short of the website description was cellular calling/texting to the US from Europe. We could not call home to the US at all which was strange as I got text messages from people at home even though my phone number changed. In hindsight I should have tried setting up Google Voice, WhatsApp, or other app using data instead of cell service. As I do not know if the issue was a misunderstanding, misinterpretation, or the sales team wanting to make a sale and telling what I wanted to hear. I cannot say that I recommend or not recommend the product I will simply say read and re-read the site and make your own decision.

J
Jonathan McGrail
August 8, 2022
★★★★☆

Unfortunately, I cannot review how the cards function as I am not due to use them until September. However, I will review their function once I return. In general the purchase was easy the only recommendation I would make is make the information on the website and what is actually ship more accurate. The *** I bought on the website said the card allowed 50GB data in the UK and 12GB of roaming data for 30 days. The packaging for *** I received stated 20GB. As having a working cell phone in September during my travel is critical I chatted with customer service online and the CS rep confirmed the cards I got were correct. The chat could have been avoided if somewhere on the site indicated the packaging would state one number for data but the card would give the full 50gb/12gb roaming. Overall, at this time I would recommend your company. Once I use the cards in September that will determine the veracity of recommendation for or against.

J
Jonathan McGrail
August 8, 2022
★★★☆☆

عمل المنتج بشكل رائع في وضع الشبكة الخلوية. لم يسمح لي بتفعيل الاتصال عبر wi-fi في الإعدادات. خدمة العملاء لدى Orange شبه معدومة. أرسلت عدة استفسارات أسأل فيها عن الاتصال عبر wi-fi، وأطلب تعليمات الاتصال، وكل ما تلقيته هو الرد الآلي نفسه. التعليمات المقدمة لم تنجح لن أستخدمهم مرة أخرى أبداً، أبداً

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W john Nixon
August 6, 2022