Customers’ feedback on SimOptions' travel eSIMs

eSIM Users Testimonials

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Customer Reviews

What they think about eSIM and SimOptions

★★★★☆

I have been a loyal customer of Sim Options since 2018, first used their travel SIM cards for several different countries (Europe, Asia and U.S.). I have recently tried their new eSIM products, as a 62 years old I was quite unaware this kind of technology existed but I couldn’t be happier with the eSIMs. As someone who travel frequently, Esim makes it easier to get data abroad without the need to swap between SIM cards. Here are the different esims I have used from simoptions and my ratings for each of them: - Bouygues My European Esim: used it for France and the package has excellent coverage and data package was more than enough for my usage (rating 10/10) - 10Gb three Esim for USA: very affordable at only 25 bucks, network coverage was great in Washington but was sometimes low in countryside (rating 8/10) - Orange holiday Esim 30gb: used this one for Europe ( Spain , Italy and Greece ). The Esim is flawless in term of coverage , data speed and unlimited calls within Europe (rating 10/10)

O
Oscar Green
April 2, 2022
★★★☆☆

Have year all workt fine with Simoptions. But on my last Order 1 Sim Card not Register and 2 Sim Cards running only 2 Days.

J
Jerry Pankratz
April 1, 2022
★★★★★

The phone app. To anyone who needs transportation The product is of good quality.

J
Jean-Antoine Gil
March 31, 2022
★★★★☆

A bit trickier to activate than implied by the ad but doable. I could not get any connection at all when I was in Bar, Montenegro, but apart from that, this product did exactly what I needed it to for my recent family holiday in Europe. Good quality, reasonable price. You need to be a bit tech-savvy to set it up though.

P
Penny Staples
March 31, 2022
★★★★★

THANKS

B
Boussard Boussard Coralie
March 23, 2022
★★★★★

if you're travelling to the States, you've gotta get this eSIM from SimOptions. No sweat set up, killer coverage, and my Insta feed was lit with live updates. Never doing the travel thing without it again. Total life saver!

H
Hailey Mitchell
March 20, 2022
★★★★★

I purchased the travel esim for New zealand, for my 16 days trip, it was cheaper than expected and the esim signal was great even in remote areas

L
Landon Kelly
March 12, 2022
★★★★☆

Excellent experience witth the Autria e sim. I had a trouble with my locked phone but the customer support helped me fix it and my esim worked just fine.

R
Riley Lewis
March 4, 2022
★★★★☆

The pricing of this esim is great, it also covers both Ireland and Europe which is very rare to get if you buy a local sim card.

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Carter Stewart
February 27, 2022
★★★★★

It is so easy to install and use. Wonderful experience works flawlessly. The best deal on the market.

F
Francoise Brossard
February 26, 2022
★★★☆☆

Unexpected custom charge about 50% of original price. Totally unreasonable. We’ll see how it works now.

R
Robert Laniel
February 24, 2022
★★★★★

The e sim for Singapore is slightly cheaper than local sim cards at the airport and it is practical to use compared to sim cards.

A
Anna Schneider
February 23, 2022
★★★★★

N/a

A
Alexia Eden
February 21, 2022
★★★☆☆

Have not used it as we canceled our trip. Thank you.

L
Linda Meinert
February 21, 2022
★★★★☆

I recently used this travel eSIM for the UK, and it was a game-changer! With unlimited data, I could effortlessly navigate bustling London streets, uncover hidden gems in picturesque villages, and stay connected with loved ones throughout my journey. This eSIM is a must-have for seamless connectivity in London and the UK

M
Marco Galindo
February 20, 2022
★★★☆☆

Good

A
axel monchanin
February 20, 2022
★★★★★

It was such an easy use! All was good within the 5 minutes I arrived in France. Really recommended.

R
Rifdah Lathifah
February 15, 2022
★★★★☆

expensive

D
Daniel Neerinck
October 7, 2021
★★★★★

Its amazing , thanks for the service

M
Mohamed Alkindi
August 1, 2021
★★★★★

I have used the Orange Holiday card before and love it. Wish they would offer a card with more than 14 days - like a 30GB for 30 days. Great service and delivery.

E
Edward Cart
July 25, 2021
★★★★★

Excellent

M
Maruquel Ferrer
May 8, 2021
★★★★★

I use the sim mainly to stay in touch with colleagues!

D
Donna Pierre
February 6, 2021
★★★★★

Good product

Translated from French
Bon produit
A
adeloise bruno
December 17, 2020
★★★★★

In contrary to many other reviews here I had a good experience with this company (seems odd to me that people just write reviews when they are angry?!). Ordered online and received products within 3 days in the US. Have not used the SIM Cards just yet, but service and communication was nice and clear.

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Philipp
August 13, 2020
★★★★★

Delivery was quick and received a product that was as described online. AT&T package was massive, could not use all of data. Recommend

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Phil Hopkins
November 21, 2019
★★★★★

It's been a good option for keeping my cell phone connected to an Internet service. The prices are reasonable. I bought a SIM to use in Canada. I hope to use others on my upcoming trips.

Translated from Spanish
Ha sido una buena opción para mantener conectado mi celular a un servicio de Internet. Los costo son razonables. Compré una SIM una para usarla en Canadá. Espero utilizar otras en mis próximos viajes.
G
Gabriel Ramos-Toledo
September 10, 2019
★★★★★

I recently used their Sim card and everything worked perfectly. Great customer service, easy set up and great connection! Will definitely use this company again for my next trip!

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Kevin Dommann
August 1, 2019
★★★★★

I ordered a sim card for my trip to Thailand. The ordering process was quick and easy to understand, delivered in time as promised. Sim was pre-activated and i could use it as soon as i arrived in the country. I am happy with my experience and will definitely order again for my next trip!

A
Andrew
July 31, 2019
★★★★★

I had absolutely no problem with a very good recommend to choose the package from their customer support. Delivery faster than expected!! Will definitely order again for my next trip :)

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La Pluie Fonnie
July 31, 2019
★★★★★

Your sim make my trip complete!! I spend my holiday in Paris for 7 days. Good signal. So happy.............!!!!!

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Ferrisia Ya
July 31, 2019
★★★★★

I bought 2 sim cards for USA and the signal was good. I could easily use google map and get to Grand Canyon then back to Las Vegas even in the remote areas where the signal was low. I will definitely order again from Simoptions

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vasuntara khlainak
July 31, 2019
★★★★★

I ordered a sim card from Sim Options for my travel around Europe and it was grateful !! I had a wonderful experience with no fear about roaming cost. Large enough data to do all the same things as at home ! Thank you Sim Options

A
Arthur
March 9, 2019
★★★★★

Bought for a week in China. Nothing to say, very good quality of service and reassuring service. I have already booked for my next trip to Mexico. I recommend

K
Kevin
March 8, 2019
★★★★★

I am very satisfied, it works very well I recomend it a 100% !

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Suzanne
March 7, 2019
★★★★★

It was a friend who told me about Sim Options for whenever I need to travel, whether personal or for work. Now I always use one when I travel and believe me, it changes your life, no more huge phone bills! I recommend it

Translated from Spanish
Fue una amiga quien me hablo de Sim Options para cuando tenga que viajar, que sea personal o profesional. Ahora siempre uso una cuando viajo y creenme que ambia la vida, no hago mas gastos immensos de telefono! Lo recomiendo
A
Anays
March 7, 2019
★★★★★

Bought a sim card from orange with simoptions for a 15 trip to Europe. I am quite satisfied. Delivery was easy and nothing to say about the sim card. It worked well

S
Stéphanie BAILLY
February 24, 2019
★★★★★

Customer service was effective. They didn't have phone support, which they should have, but their email support was responsive. In my case, Sim Options' web order form omitted the name of my hotel in Asia, so UPS was unable to deliver. When I emailed Sim Options, they contacted UPS and provided me UPS' contact information. My order was delivered in a couple of days. Sim Options didn't provide the country code with the packaging but answered me by email within a few hours of my emailing to ask. The country code on my sim card was 66 (Thailand).

J
Jim
February 22, 2019
★★★★☆

updating my previous comment..... finally I received the SIM...too late for the moment I wanted to use it, but SIMOPTIONS contacted me and they refound my payment. Due to my previous and good experience with company, I can assume this time was just an accident. I'll be willing to trust again my previous comment: Carefull people...I bought a SIM on dec 30....still not received yet...credit card charged....SIMOPTIONS phone just an answer machine...chat ...nobody there....mail nothing.....

M
Mauricio Cordero Tononi
January 21, 2019
★★★★★

Me and my husband got our sim card a month before our trip But obviously we only switch or sim cards the night before our trip to activate them it was so easy though. We were in italy for 2 weeks and we had access to internet and phone calls and i can tell having internet to use maps make a huge difference so i saw people struggling to find places like tours point meeting, hotels and restaurants while we were so relax in all our trip. Traveling to europe, I will buy it again for sure!!

A
Annia Ortega
September 3, 2018
★★★★★

Yes, it works. I am from USA. Order Holiday Orange card at least 2-3 weeks prior to departure. Orange requires you to register the card on their website with a PDF upload of your passport or there is a card to provide same info by mail to Orange in France. You can give your French phone number to family , hotels and others who you think may need to reach you. I inserted the nano SIM card ( has multiple punch out sizes) in an UNLOCKED - this is key, I Phone 5S. It will NOT work with a phone that is locked to a USA service contract like AT&T , Sprint , or Verizon. If you have an older I Phone 4s or higher out of contract you can get Verizon , ATT etc to unlock an old phone and turn it into your travel phone for future use. I use an I phone 7s in USA whichunder contract with them , I kept my out of contract IPhone 5S- and had ATT unlock it - by law they now have to give you an unlock code- if you ask for it. Otherwise you will need to puchase an UNLOCKED phone somewhere like on Amazon, EBay etc. You can get an older model IPhone for about $100 . I turned phone on when I touched down in Madrid Airport- your 2 weeks starts . Do not turn your phone on prior to departure in the USA! Got 3G , 4 bar, signal in Madrid, Seville, Cordoba, Toledo, and San Sebastián Spain. I also made phone calls within Spain as well. This was the best purchase of my trip as a solo , single , female traveler. Internet, Google Maps, Access to stored train tickets on Renfee, Airline Scaned Tickets was key for me. Just remember to keep a battery back up to recharge your phone because you will use it a lot to e mail and or send pictures home and to your friends.

S
Spain2018
July 17, 2018
★★★★★

Great service i have used this SIM in BELGIUM and FRANCE

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Juan Diego Cisneros
July 2, 2018
★★★★★

great data service on the 12 gb simcards purchased in UK, France and Italy. our trip was 14 days long and more than enough.

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Rajesh Anupama
June 12, 2018
★★★★★

It's one of the best investments we did for our Eurotrip honeymoon! We stayed connected throughout our trip. 4G internet everywhere even on the borders between different countries. It is a great tool to stay connected for international phone calls and internet!

H
Hasan Salame
May 29, 2018
★★★★☆

The customer care always very fast respond .Once order the sim card i received within 3 days.We use it in London,Amsterdam & Paris as well. We can use it immediately once input the sim card. Very convenience but just thinking sometime the signal is not good when inside the metro compare with my friend the sim card they using (is from difference sim card company) But Overall i'm still giving the good rating. Thank you.

S
Sharon Chin
May 22, 2018
★★★★★

Customer service was super and resolved my phone sim problem very professionally. Excellent work and Thanks you.

D
Dennis Aaron
May 10, 2018
★★★★☆

The delivery is super fast and I could not change my item to a Global sim from europe sim on next day. Haven't used the sim yet. The (online chatting) agent didn't know the contact info for simoption , even I told them to check the Hong Kong office contact number, the agent only said "sorry".

R
Roger Au
April 24, 2018
★★★★☆

Great and timely response to email questions.

D
Dean Lucyk
April 16, 2018
★★★★★

2 x SIM cards with 10GB data, 2 hours of phone calls and 1000 SMS. Perfect for our trip. The catch - SIM card only valid for 2 weeks. Not the end of the world, but buried in the small print. An inconvenience to change phone numbers half way through the trip, but besides that, no major issues with the deal.

R
Robert Parnell
February 10, 2018
★★★★★

Excellent customer service and the Euro Sim card I had ordered arrived way ahead of schedule. They promptly credited my order in error without much hassle. This is professionalism to the highest order in the era of global online business transactions. Well done and thank you.

P
Patrick Teh
January 11, 2018
★★★★★

I would like to recommend Sim Options as I had a really great experience with them. I ordered the 12gb card for my trip across Europe and it worked perfectly. Signal was great everywhere and the customer service was perfect ( fast and detailed answer ). 5 stars out of 5 and again I recommend this company for everyone who is travelling.

K
Kevin Dommann
October 18, 2017
★★★★☆

I bought two Sim Cards recently and got them delivered for free to Bangkok. We traveled to Sydney and Melbourne for 10 days and the sims did a good job. Pros: - data package was big (9gb) - good signal in sydney and melbourne - free delivery Cons: - signal was a little weak in remote locations We will probably try the travel wifi from them next time... Good experience overall

P
Philipp B
July 31, 2017
★★★★★

Great experience using the 12gb (plus voice) card for my month long visit around Europe and Scandinavia. I tried to call home to Canada once, early in the trip and received a text advising I didn't have enough credits for it so I used Google instead. At this stage I hadn't made any SIM Options voice calls at all. The big ticket for me was the 12gb of data. I haven't a clue how much I used, it was always available. It took 6 weeks for them to get the card to me from the date of my order. SIM card delivery should be improved but otherwise, this is a good product.

D
Don Grant
July 28, 2017
★★★★★

I've purchased a SIM card for my trip around Europe. The SIM itself worked very well in all the countries I visited so I would definitely recommend their products. Moreover, I got the chance to meet the team behind the company when I made my order at their offices. Thier team was friendly and made sure everything was setup before I left. They also gave me some adresses and tips for my stay in Paris. I gladly give 5 stars to this company for all the assistance they have given me.

V
Vicente Vidal
July 13, 2017
★★★★★

Superb service, I recommend SIM options . I bought a Europe SIM card, and it let me do the road trip of my dreams across Europe. Italy/Spain/UK, I was able to stay connected in every one of those destinations!

Translated from French
Superbe service, je recommande SIM options . J'ai acheté une carte sim Europe, elle m'a permis de réaliser le road trip de mes rêves à travers l'europe. Italy/Espagne/UK ,j'ai pu rester connecté dans chacune de ces destinations !
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Rodrigue Marcin
July 13, 2017
★★★★★

My 10gb SIM card allowed me to move around Europe with very good internet and I was even able to call and SMS my girlfriend back in Colombia for free ! Good product and aim received right on time ! Pretty cool

O
Oscar Char
June 13, 2017
★★★★★

I've bought the package with 10 GB, 2 hours of calls + text in Europe. This was a great value for money. the internet speed was quite good all over Europe (I tried it in France, Spain, and Netherlands). Also with the 2 hours calls you can call from Europe to all over the world. This is very nice to make regular phone calls when you don't want to use skype or Whatsapp. The delivery was made very quick. I am very happy with the service

R
Ruddy Giorgi
April 6, 2017
★★★★★

I purchased the 12Gb sim card prior to my trip to Europe from Simoptions, being a heavy data user I was looking for a massive data package without breaking the bank, and the 12gb data sim for less than 50 bucks was the best I could find. The package arrived to my home in the USA before my trip, once I landed in Paris the sim card worked without any activation and could fit in my iPhone 7. Very satisfied with this company and I recommend this sim to whoever needs internet in Europe.

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Cheryl Burton
March 13, 2017