All four big mobile carriers in Chile, Entel, Movistar, WOM and Claro, offer eSIM. But mostly to their own customers: Entel, Movistar and Claro link their eSIM to a mobile plan or an existing line, and WOM sells its Plan Zero prepaid with an eSIM on its website. If you're visiting, two Chilean rules matter too. Since August 20, 2026, every new prepaid line must be registered with an ID or passport. And a phone bought abroad that runs on a Chilean SIM or eSIM gets blocked after 30 days unless you register its IMEI. This guide covers what each carrier offers visitors, how both rules work, and how a travel eSIM skips them.
Short on time? A travel eSIM for Chile installs before you fly, works when you land, and doesn't need a Chilean ID or IMEI registration.
Data-only plans for Chile · 10 GB, 20 GB or 50 GB · See all Chile eSIMs · Visiting more countries? South America eSIMs
eSIM providers in Chile at a glance
Here is what each carrier says about eSIM on its own website (checked October 2026):
- Entel: free eSIM for Entel customers with a mobile plan, requested in the Entel app (with a face check) or in an Entel store. Foreigners can activate an Entel prepaid line with a passport.
- Movistar: eSIM comes with its monthly mobile plans, with the QR code sent by email.
- WOM: sells its Plan Zero prepaid with an eSIM on wom.cl, with an ID check that accepts a passport. Existing customers can switch to eSIM in WOM stores.
- Claro: eSIM for customers with an active Claro mobile plan, activated in selected Claro stores.
None of the four advertises an eSIM made for tourists. Every option means a Chilean line in your name and an ID check, and Entel and Claro also point you to their app or stores.
Entel eSIM in Chile
Entel's eSIM is the digital version of an Entel line, not a separate travel product. According to Entel's eSIM page, you need:
- An Entel mobile plan.
- A phone that supports eSIM.
- An email address to receive the QR code.
- A Wi-Fi connection when you activate the eSIM.
Entel says the eSIM itself is free.
How to get an Entel eSIM
- Open the Entel app and go to Cámbiate a eSIM (switch to eSIM), or visit an Entel store.
- Confirm your phone number and request the eSIM.
- Verify your identity with a face scan (in the app).
- Enter your email address to get the QR code.
- Scan the QR code on your phone: on iPhone in Settings > Cellular > Add eSIM, on Samsung in Settings > Connections > SIM manager > Add eSIM.
Can tourists get an Entel eSIM?
Entel doesn't advertise a tourist eSIM. Its prepaid page says foreigners can activate a prepaid line and should keep their passport at hand, because Entel asks for the document number. To get an Entel eSIM as a visitor, you would first need an Entel line in your name. Then you'd switch it to eSIM in a store or in the app. Ask in an Entel store whether this works for your line before you count on it.
Movistar Chile eSIM
Movistar's eSIM page presents eSIM with its mobile plans. You sign up for a plan and Movistar emails you the QR code to install the eSIM. You can also manage the eSIM in the Mi Movistar app, for example when you change phones. The page doesn't present a prepaid or tourist eSIM.
Movistar also has prepaid lines. Under Chile's prepaid registration law, it asks prepaid customers for their full name, address and RUT, ID document or passport (Movistar: Ley 21.729).
WOM Chile eSIM and customer service
WOM is the one carrier that sells a prepaid plan with an eSIM online.
WOM Plan Zero with eSIM
According to WOM's help center, you can buy a Plan Zero on wom.cl and ask for an eSIM:
- Choose a Plan Zero on wom.cl.
- WOM checks that your phone supports eSIM.
- Enter your details and a valid email address. WOM sends the eSIM QR code there.
- Verify your identity. WOM's check accepts a valid passport: you take a photo of it and a selfie (WOM: identity verification).
Already a WOM customer with a physical SIM? WOM says you can switch to eSIM in its stores (WOM: switch to eSIM).
Activating a WOM prepaid SIM with a foreign document
If you buy a physical WOM prepaid SIM, WOM's activation guide says to put the SIM in your phone and call 103. Choose option 2 if you have a foreign document. You then get an SMS with a link to verify your ID and activate the line.
WOM Chile customer service numbers
These are the contact channels WOM lists for customers on its help center:
- From a WOM phone: dial 103.
- From a landline or another carrier: 22 337 7600.
- WhatsApp: +56 9 3522 3070.
We couldn't find an English-language support line on WOM's website, and its help center is in Spanish. A translation app helps if you message WOM on WhatsApp.
Claro Chile eSIM
According to Claro's eSIM page, you activate a Claro eSIM in selected Claro stores across Chile. You need an active Claro mobile plan, a phone that supports eSIM and an email address for the QR code. To sign up for a new line with an eSIM, Claro asks for a valid ID document and a visit to one of its customer service centers.
Chile's prepaid registration rule (since August 2026)
Since August 20, 2026, every prepaid mobile number in Chile must be linked to a registered person. SUBTEL, Chile's telecom regulator, says the check is needed both to activate a new line and to top up an existing one (SUBTEL: prepaid registration).
- What's recorded: your name, address and Chilean ID or passport number, among other details.
- How: online when you activate the SIM or top up, or in person in a store. Carriers may use face recognition, fingerprints or other checks.
- When: a new line or a top-up only works once the registration is complete.
This rule covers Chilean prepaid lines. A travel eSIM from a provider outside Chile isn't a Chilean prepaid line.
IMEI registration in Chile (Multibanda): who needs it
Chile has a registry of phones allowed on its mobile networks, run under SUBTEL's Multibanda rules. Phones bought abroad aren't in it. Here is what the official Multibanda page for foreigners and its FAQ say:
- Roaming or Wi-Fi only: no registration needed. This includes a travel eSIM from a provider outside Chile, which connects in roaming.
- Chilean SIM or eSIM: an unregistered phone works for 30 days from its first use on a Chilean network, then it's blocked. You get an SMS warning when you first use it. To use it longer, register it.
How to register your phone's IMEI
- Find your IMEI: dial *#06#. A dual SIM phone has two IMEIs.
- Choose a certification company from the official list and fill in its online form. You can do this before you arrive. You can also ask in a store of the carrier whose SIM you use.
- Upload a copy of your passport, proof of your entry date into Chile (such as your ticket or the entry stamp), and a photo of the IMEI on the phone or a screenshot of the *#06# screen.
- Check the result on your carrier's IMEI lookup, listed on Multibanda: check your IMEI.
Registering one phone per person per year is free, as long as the certification company hasn't reached its yearly quota of free registrations. If it has, choose another one.
Local eSIM or travel eSIM: which suits your trip?
A Chilean line makes sense if you stay for months, need a Chilean phone number, or want a local plan. Plan for an ID check, often a store visit, and IMEI registration if you use the line for more than 30 days.
For a holiday, a travel eSIM is simpler:
- You buy and install it at home, before you fly.
- It works when you land, so you can book a ride or check your hotel from the airport.
- No Chilean ID check and no IMEI registration, because it works in roaming.
- Your home number stays on your phone for texts and security codes.
The SimOptions Chile plans are data-only, with no Chilean phone number. To call and message, use WhatsApp, FaceTime or other apps. The Chile plans can be topped up if you run low. Still comparing? See our guide to eSIMs for Chile.
Many trips to Chile cross a border too, for example into Argentina near Patagonia or into Bolivia from the Atacama. In that case, a South America plan covers Chile and 9 other countries, including Argentina, Bolivia, Brazil and Peru, on one eSIM.
Heading to Argentina as well? Here's our guide to eSIM providers in Argentina. Also visiting Peru? Read eSIM providers in Peru.
Install your travel eSIM before you fly
- Check your phone. It must support eSIM and be unlocked. Dial *#06#: if you see an EID, it supports eSIM. More in our guide to checking eSIM compatibility.
- Install the eSIM at home, on Wi-Fi, a day or two before you leave. Scan the QR code from your email (Apple: Set up eSIM on iPhone). Step by step: how to install an eSIM on iPhone and Android.
- Label the line "Chile" so you can tell it apart from your home line.
What to switch on when you land
- Turn on the travel eSIM line and make it your line for mobile data. On iPhone: Settings > Cellular > Cellular Data (Apple: Using Dual SIM with an eSIM). On Pixel: Settings > Network & internet > SIMs (Google: Use dual SIMs on Pixel).
- Turn on data roaming for the travel eSIM. It connects to Chilean networks in roaming, so it needs this to get online.
- Turn off data roaming on your home line, so it can't use data at your home carrier's roaming rates. More in the correct roaming settings for an eSIM.
FAQs
Which companies offer eSIM in Chile?
Entel, Movistar, WOM and Claro all offer eSIM. Entel, Movistar and Claro link it to a mobile plan or an existing line. WOM sells its Plan Zero prepaid with an eSIM on wom.cl.
Does Entel offer an eSIM for tourists?
Entel doesn't advertise a tourist eSIM. Its eSIM is for Entel customers with a mobile plan, requested in the Entel app with a face check or in an Entel store. Foreigners can activate an Entel prepaid line with a passport.
Does WOM have eSIM in Chile?
Yes. WOM sells its Plan Zero with an eSIM on wom.cl, with an identity check that accepts a valid passport. Existing WOM customers can switch to eSIM in a WOM store.
What is WOM Chile's customer service number?
WOM lists 103 from a WOM phone, 22 337 7600 from a landline or another carrier, and WhatsApp +56 9 3522 3070. We couldn't find an English-language line on WOM's website.
Can I buy a prepaid SIM in Chile with a passport?
Yes. Entel and WOM both describe activating prepaid lines with a foreign document. Since August 20, 2026, all prepaid lines must be registered with an ID or passport before they work.
Do I need to register my phone's IMEI in Chile?
Only if you use a Chilean SIM or eSIM in a phone bought abroad for more than 30 days. If you only use roaming, a travel eSIM or Wi-Fi, you don't need to register it.
Can I keep my US number while using an eSIM in Chile?
Yes. On a dual SIM phone, keep your home line on for calls and texts and use the travel eSIM for data. Turn off data roaming on your home line, and check your carrier's rates for calls and texts abroad.



