Customers’ feedback on SimOptions' travel eSIMs

eSIM Users Testimonials

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★★★★★
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★★★★★
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4.6 / 5
★★★★★
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Customer Reviews

What they think about eSIM and SimOptions

★★★★★

Great selection of places to use SIM cards. I needed three SIM cards for our little group going to Iceland and was able to purchase all three at once.

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Eduardo Hernandez
March 26, 2024
★★★★☆

Godd choice of products at reasonable prices. It would help to know which networks the service runs on for the country/ies requested since coverage is not ubiquitous

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David White
March 26, 2024
★★★★★

Everything was very clear and quick. My only confusion was the use of the word activate instead of download since I don’t want to activate it until I’m ready to use it, but I want to have it installed.

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Nat KELLY
March 25, 2024
★★★★☆

Very prompt response. However I accidentally activated the card although I'm yet to leave for my holiday, so a more detailed info in what not to do would have been helpful.

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Noriko Kuroki
March 25, 2024
★★★★★

Website is quite clear as to the detailed product specifications for all of their product offerings. Check out is step-by-step and easy to understand. No problems in ordering a SIM card! Now I wait to get it in the U.S. mail and actually use it in about a month.

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William Carlson
March 25, 2024
★★★★★

Easy to use website with easy navigation using the search bar to filter the relevant packages. Good offers and good set of intructions provided.

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José Matos
March 24, 2024
★★★★★

I liked that I could easily compare the features between each kind of eSIM, including the countries they work in, the duration, and whether tethering (hotspot) was available. This saved me a lot of time and effort that I would have spent researching each of my options.

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Haiting Chan
March 21, 2024
★★★★★

I have ordered through this website for multiple over seas trips. Even when I mess up, they help me out of my jam. Works well!

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Jeffrey Sehmer
March 20, 2024
★★★★★

Fairly easy to understand and use. Friendly interface. Expedite experience whilst reviewing options and making a purchase. Once completed, I received all pertaining info right away, and configuring the E-SIM was very intuitive, straightforward, and easy. Eager to get to Europe for my holiday, and getting to use and enjoy this plan.

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Juan Aguirre
March 15, 2024
★★★★★

Fast checkout, lots of information to help you understand how it works as I've never used eSIM before. After price comparing this was definitely one of the most affordable providers. Very convenient, looking forward to using it on my trip!

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Julia Menger
March 15, 2024
★★★★★

Good online support. Interesting offer. Would have been nice to have a more long-term offer, eg. 3 months with phone calls. I would be willing to pay for such a service.

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Diane Thibault
March 14, 2024
★★★★★

VERY easy to navigate, select my preferred option, and purchase. Seamless Paypal integration. I used this eSim service last year in Croatia and it was great, I'm back again to use it for my trip to Iceland!

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Mark Madhavan
March 12, 2024
★★★★☆

Easy as pie, especially for an older dude like myself! Can't wait for my trip to Europe, and ** my home carrier who 'kindly' told me they'll cap my roaming charges at $500 a month!!!

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Alan Primrose
March 10, 2024
★★★★★

This is the second time I use the website to purchase an esim for Europe, and I have always been pleased with the product and service.

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Kim Vu
March 5, 2024
★★★★★

It was easy to compare the offered plans and picked a suitable plan for our Scandinavia trip. The offered rates are great compared to the international travel plans offered by our US-based carrier. Very happy!

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April Guille Wienands
February 28, 2024
★★★★★

It was an easy site to find the information I needed. And the chat option was fabulous. I got a real person that answered my questions! Amazing!

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Chrystal Foulkes
February 13, 2024
★★★★★

It's my 4th purchase with *** and it is so easy, it has become my go-to for any time I travel outside the country. Great price for the amount of data I am getting.

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Xavier Vaissiere
February 8, 2024
★★★★★

I purchased the world eSim card before a trip to Paris/Dubai/ Maldives. The coverage was excellent. Seamless activation in Paris. In Thr Maldives and Dubai

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Kareem Pryce
February 5, 2024
★★★★★

"Easy to use website with no many useless steps or clicks to have all the information regarding the service.<br>Easy payment process and quick procedure."

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Carine Caudmont
February 4, 2024
★★★★★

Wide range of options meeting different needs are available on the website. All options are well-detailed. Easy to navigate and choose the option that suits me best. I've used it before, using it now, and will most likely use it again to buy e-sims for my short-term travel or long-term stay in Europe. Highly recommend!

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Rustam Sataev
February 2, 2024
★★★★★

The website is straight forward. It is easy to see your options and select what you need. Search the location where you are going and you will be given options. There are single country options and multi country options. Above all the e-sim works just as described and is easy. If you are traveling this is a lifesaver.

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Christina Minish
February 2, 2024
★★★★★

Information on website is clear and easy to understand, to the point, questions and answers are succinct and to the point.

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Guillermo Valle
January 29, 2024
★★★★★

Order was easy but having some trouble calling numbers in France, although that was stated it was included in the plan of this eSIM! Currently I am in Spain. Maybe this could be the reason of the restriction.

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Sameh Hassan
January 27, 2024
★★★★★

Brilliant service, I have used them to get an ESim for the US, and everything worked perfect. They were also very helpful with questions.

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Mart de Visser
January 26, 2024
★★★★★

The description and details were very clear, and made it very straightforwards to purchase an eSim. The information FAQs were very useful and informative, though it might be good to have one about what happens to your phone number when your credit expires.

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Joshua Harbort
January 24, 2024
★★★★☆

pretty easy to use. some more specific FAQs (covering details, activation etc) on the specifics of the most common options could be useful.

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Ben Ridley
January 24, 2024
★★★★★

It was easy and fast. It would be better if you offered more options for longer than 14 days. Even ones for longer than 28 or 30 days with data and calls and texts.

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Carl Powell
January 19, 2024
★★★★★

Easy to use website, just have to choose country and what length of Esim you require. Very simple step to activate your Esim, done instantly.

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jaspal panesar
January 17, 2024
★★★★☆

Like the easy drop down menus with information if you could improve by clearly stating the currency you will be charged :)

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Devita Persaud
January 17, 2024
★★★★☆

I recommend the product for an individual travelling, easy to set up and internet worked well. However I required to use the eSIM with a vpn for work which is why I needed the 15gb. Unfortunately, you are not permitted to use a vpn while using this product. Otherwise I was very happy with the purchase, note to self read the fine print or email their customer support to ask first, as they quickly responded.

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Sarah Hogan
January 14, 2024
★★★★☆

After thirty minutes or so it worked ok for Italy France and Germany. It didn't work in Switzerland and this is probably my fault for not reading the country list more thoroughly

B
Blair Margot
January 9, 2024
★★★★★

This is the only eSim service I've used now during our ** travels that lasted for 3 months and had no issues. The speeds can always be a it faster, but that is not under your control..Will definitely recommend as a reliable eSim service for travellers.

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Johan van der Walt
January 8, 2024
★★★★★

Almost unbelievabe how fast you get a new e-simcard. Will go to Malaysia tomorrow and I hope the new card does its job ;-)

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Gottfried Länglacher
January 8, 2024
★★★★★

The process pf purchasing an e-sim was very simple and quick. All relevant details were stated very clearly, appreciate it and would recommend to everyone.

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Erika Lim
January 7, 2024
★★★★★

The process requires very limited information to fill and it gets done very quickly. Good one

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Varun Dhadke
January 5, 2024
★★★★★

Site gave good options and information to make the decision for most appropriate requirements and services.

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Harmen Van Weerden
January 3, 2024
★★★★★

Fantastic and easy to use. Instant delivery of eSIM directions. To improve, there was an issue with the PDF upon delivery. It was not showing up on my email client. I was eventually able to download the file but it wasn't recognized as a .pdf. So I had to force it to open with a PDF client. Other than that small hurdle (and it wasn't that much), everything was perfect!

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Jarrod Fiecoat
January 2, 2024
★★★★★

Fast and efficient. Great value e sim.

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Steve Shaw
January 2, 2024
★★★★★

My Esim experience is amazing works like a normal sim you cant tell the difference if its physical or not. you can call send/receive sms like normal and get 4G+ DATA with special deals for the holidays

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Alexis Dosithee
December 29, 2023
★★★★★

Excellent product, useful, great coverage. I recommend 100%

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Guillermo Rodriguez
November 13, 2023
★★★★★

I am using this esim in Europe. When I arrived at London it started to work, and it works well. The only issue I had was getting access to my data usage information. In the end, after trying to get through the Bouygues website and not being able to establish a sign-on because the website would not recognise my ** address etc. I emailled SimOptions support to find out how to establish a log-on to read my usage information and Billy replied almost immediately with the information - the address and Department of birth , and and it worked. (** law requires sim users to establish their identity). I was very happy with the manner in which my issue was dealt with. Highly recommended.

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Ronald Cruickshank
November 12, 2023
★★★★★

Got the esim for an Apple phone. After just a little adjustment from Settings, , got it to work as soon as we arrived in Italy. We had plenty of bytes for our whole trip. When we got back, just made some adjustments from settings to get our old service working again. There were a few messages sent by Bouygues that we had been advised to ignore. Overall, worked fine with few problems.

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Aurora Snider
November 5, 2023
★★★★★

Easy to install and it activated immediately when I turned off airplane mode. No issues with connectivity or data speed.

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Denis Doelling
October 23, 2023
★★★☆☆

It was good for local calls - however - the data usage was inconsistent when trying to access google maps.

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Monna-Leigh McElveny
October 16, 2023
★★★★★

The product worked very well. I installed the e-sim on my device at home, and when I got to Europe, I enabled it, and in about 20 minutes the phone had been enabled on the Boygues network for data, texting, and calling. It worked well through Germany and Italy where we travelled to.

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Sandra Smith
October 14, 2023
★★★★★

I used it in a recent trip to Italy I'd recommend it to anyone. Excellent, first class. Worked perfectly. My only suggestion is that the messages that are sent be also in English. It'd help the user and since you market this product to clients outside France it'd be only logic that messages were also in English (in spite of how beautiful the French language is, off course!)

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João Lopes
October 2, 2023
★★★★☆

Ready to use upon arrival, worked as expected, and good data speeds most of the time. Setup was a little rough, requiring manual entry of several fields deep in the menus.

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Brian Hepler
September 28, 2023
★★★★★

I tried the ESim on our recent trip to France. Easy to use and made communicating on our trip so much easier. Not worrying about roaming or phone fees. Staying in contact with family, confirming bookings & searching for maps & info was such a relief & so easy. We still used wifi when available, but we were hiking & travelling in remote areas at times & the ESim gave us peace of mind & never let us down.

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Anne Lyon
September 26, 2023
★★★★☆

Travelling through Germany on vacation. I would recommend to anyone travelling Europe. Once it started working properly, it was fine. The installation instructions omitted or I missed the step to turn roaming on. Not everyone is tech savvy.

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Dale Coleman
September 26, 2023
★★★★★

Used the esim for a recent trip to Ireland for basic calls and internet service. I would recommend it for anyone traveling abroad for instant and reliable connections. Originally I had an issue with the connection due to my phone setting. The customer service promptly replied and directed me through the steps that ultimately resolved my issue. The service was much better than I anticipated.

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Dana Chase
September 24, 2023
★★★★★

Great product! I bought it for the travel in Europe and had no issues.

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Ivana Mitrovic
September 23, 2023
★★★★★

This really is a great product. Download the esim and have reliable internet access without any issues. Great value and seamless service.

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Marc Vanhasselt
September 22, 2023
★★★★★

Super easy to buy, download, setup and use. When we landed in the UK it just connected and worked for us. Gotta love eSIMs.

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Todd Blackley
September 22, 2023
★★★★☆

Was good for travels in France. Sometimes got confused with texting people outside europe. Great for data. If you need to call within France, have to dial 00 before any phone number which wasn’t clear.

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Rodolfo Zamora
September 22, 2023
★★★★★

Was easy to purchase. I didnt "install" it until the day we were leaving for Europe (Iceland first stop). When we landed in Iceland it picked up the signal instantly, then when we arrived in Germany it too picked up the signal right away. Worked flawlessly throughout our time in Berlin. Great product.

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Mark Cairns
September 21, 2023
★★★☆☆

I use it for travel. I recommend this product for anyone traveling within europe. Good quality product.

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Gustavo Vera
September 21, 2023
★★★★☆

Mostly very good…..there were a few hiccups when we couldn’t connect and make phone calls in certain areas, but the data connections were very reliable and effective.

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Warren Steckley
September 20, 2023
★★★★☆

The product is eSIM. I use it during my travel. I would recommend the product to travellers. The installation/activation of the product was easy and quick. The telephone service is excellent everywhere in Hungary and in the Czech Republic. I will never buy physical SIM card again. the eSIM is most practical.

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Geza Papp-Vid
September 19, 2023
★★★★★

Perfect for us as we travel through Europe. Good connections in every country so far. UK, France, Sweden, Germany, Estonia, Denmark, Netherlands Lithuania. Finland.

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Kerry Rogers
September 14, 2023
★★★★★

Used the eSim while travelling in France for three weeks. The instructions for use were clear, and the eSim started up seamlessly when we landed. Coverage was also excellent, as was the response time.

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Geoff Woodhouse
September 13, 2023