Customers’ feedback on SimOptions' travel eSIMs

eSIM Users Testimonials

Facebook
3,463 likes
★★★★★
Like us on Facebook
Trustpilot
4.5 / 5
★★★★★
Review us on Trustpilot
eKomi
4.6 / 5
★★★★★
Review us on Ekomi

Customer Reviews

What they think about eSIM and SimOptions

★★★★★

Simple, quick. value for money. Advantage of call options.

S
Somnath Pan
March 14, 2025
★★★★★

A great option for my trip around Europe

M
Mauricio Sanjurjo
March 13, 2025
★★★★★

site was easy to use and the customer support was wonderful

C
customer Jim
March 13, 2025
★★★★★

Excellent eSIM!! So easy to install and use!

C
Charles Accivatti
March 13, 2025
★★★★★

Worked Fine in my trip to índia. Very useful to get a Uber.

R
Rafael Pacheco
March 13, 2025
★★★★☆

Simplicity itself to choose and purchase a suitable eSim from the range on the site and the app is nice and clear. The email with the QR arrived promptly and loaded. I’m assuming connection will be automatic when I arrive at my destination but if not it seems from other reviews that customer service will be prompt in sorting any issues.

S
Steve Johnson
March 12, 2025
★★★★★

Very fast support chat and it's helpful. I wasn't sure about the process and how to activate, they asked me for several screenshots and confirmed everything. I haven't activated it yet but I'll definitely buy another one for Morocco

C
CARLOS ECHEVERRY
March 12, 2025
★★★★☆

I wasn't sure if I'd downloaded the eSIM on my phone, so I contacted SimOptions customer services. They replied quickly and ask for a screenshot, then confirmed it was downloaded. I haven't tried the eSIM yet but they have been very helpful so far, so I will get another for my wife's phone now, ready for our trip to Australia.

S
SteveB
March 11, 2025
★★★★★

Easy to download the app with good value esim options. Installation of the esim was simplicity itself. App has a good UI and is easy to navigate.

E
Enson Ricky
March 10, 2025
★★★★★

Tried it before and very reliable.

E
Esmeraldo Baldemeca
March 10, 2025
★★★★★

Customer service was very fast responding to my questions, answers were very clear. Various eSIM data available for all regions around the world. Purchasing the eSIM and activating within 5 minutes. Good job!

I
Ivan Rinaldi
March 10, 2025
★★★★☆

The purchase process was simple. SIM installation is easy as well.

Z
Zack
March 10, 2025
★★★★★

easy to install activate and use. I activate it at home before I leave and it will automaticly install when I reach my destination

W
Widmarke Loo
March 10, 2025
★★★★☆

Quick easy service. Many choices, and reliable payment process. Shipping could be cheaper though.

S
Shaddow Reupert
March 10, 2025
★★★★★

I bought SimOptions Europe5GB. I have installed the eSim on my Samsung 24+. I am in Australia and will travel to Europe in April. Until then, I have no experience on using the eSim. I hope it is OK when I get to Europe. I still can buy another SimOptions Europe5GB if necessary.

F
Fiat
March 9, 2025
★★★★★

Easy to install eSIM. Will update with any positive or negative experience using internationally.

J
John Hulwick
March 9, 2025
★★★★★

Very easy to install. Work on first time!

P
Patrice Valiquette
March 9, 2025
★★★★★

It works really easily and conveniently. Nice and clear and good coverage in every country.

N
Nadia Bouhout
March 8, 2025
★★★★★

Very good customer service. I used simoptions before. Never had any problems.

X
XD Zhang
March 8, 2025
★★★★★

Excellent service and eSim easy to install and operate.

G
Gregory Tucker
March 8, 2025
★★★★★

I haven't got the foggiest clue about European Sims, e or physical. I've come unstuck off my own bat parting company with a load of dough buying and esim that doesn't support hotspots although there's no mention in the hype. I've got a good provider thanks to these people, but, I can't understand a word of french communication (my fault I know). SIM options have replied promptly to my inane ramblings and helped me. When my plan ends there's only one place I'll start at to renew.

P
peter steggall
March 8, 2025
★★★★☆

good options, cheap.

E
Eliza Verhoeven
March 8, 2025
★★★★★

Easy purchase, the code arrived immediately after purchase. German installation instructions were included.

D
Die Gr
March 7, 2025
★★★★☆

Really great efficient offering. Have used many times

M
Mark Fairbrother
March 7, 2025
★★★★☆

I use this app in every country I travel in and it works very well. The only country I had slow connection with was in Okinawa Japan, but Thailand, Bali, Dubai, Malaysia and Philippines all had fast data. Plus it is super easy to install and cheap. Would recommend to others

S
Sayge Campbell
March 7, 2025
★★★★☆

Good - but I had to search outside of the website to get clarification as to whether sms texting was included. Would like to see greater detail.

P
Paul Conroy
March 6, 2025
★★★★★

Great app! Great eSim. Can't be beat. Will use it anytime I'm in Europe

B
Brendan O
March 6, 2025
★★★★★

Perfect and easy to use.

C
Consumer
March 5, 2025
★★★★★

Currently I am traveling India. It is very hard to get a SIM here as a foreigner. With SimOptions I now can stay in touch with my family back home in Germany wherever I am! Thank you!!

T
Tobias Raff
March 5, 2025
★★★★★

Great to stay in touch with friends and family, fast service, easy to install and use

A
Anonym
March 5, 2025
★★★★★

Good esim in Europe

D
Danilo Vukicevic
March 4, 2025
★★★★☆

Very cool website, clear info and very upfront.

J
João Acácio Pires
March 4, 2025
★★★★★

I've just bought my sim to travel to the United States, the whole time I was advised by support on the platform, who answered all my questions quickly and efficiently. In a few days I'll receive it at home as they told me. Thanks for your help!

M
Mónica Legarda
March 4, 2025
★★★★★

easy to use service

Y
Yi
March 3, 2025
★★★★★

Very quickly to configure

R
Rodrigo Lage
March 3, 2025
★★★★☆

Easy and convenient install. Will use it in 2 days time.

K
Krister Arrhenius
March 3, 2025
★★★★★

So convenient and amazing, incredible, making eSims great again every time see it say it sort it! Happy

L
Lisa Osman-Kemp
March 1, 2025
★★★★★

Easy to use with lots of options and affordable prices. Will use for all my travel.

C
Charles
March 1, 2025
★★★★☆

Very fast and simple to set up Internet connection is intermittent and doesn’t work constantly. Good to have if the country you are in has bad WiFi

B
Bee Cameron
February 28, 2025
★★★★★

Does the job perfectly! Very competitively priced compared to other eSIM options, easy transaction, simple to install, good coverage (I'm in Tunisia), would recommend 👌🏻

L
Lorraine Bambrick
February 28, 2025
★★★★★

Simple and straightforward installation, no need to dive into technical stuff.

D
Dan Tal
February 28, 2025
★★★★★

we have used esims for our company for out international travel to Germany, Spain, China and USA. The product is great - it works easily and the buying process is simple.

J
Justin Stewart
February 28, 2025
★★★★☆

THe coverage is very good (as promised) and works very well. I had 2 issues (that were handled): - setup wasn't as straight-forward (I was not told that I should allow roaming data until I contacted support, but they were very good and fast in responding) - prices can be higher than you wish (for Lebanon and for UAE, prices are higher than expected, so you might want to buy a local card)

J
John Fahd
February 27, 2025
★★★★★

Both website and app well laid out with all available options. Easy to purchase. My eSim order came via email in just a few minutes. Instructions and invoice attached. Installed without a hitch.

R
Robbo
February 27, 2025
★★★★★

extremely fast and simple. Thanks

C
CME
February 26, 2025
★★★☆☆

The FAQ could have additional details like if you get a phone number since it offers calling features

R
Ron Vitone
February 25, 2025
★★★★★

The app is easy to navigate, and the eSim is easy to set up. The prices are very competitive and the network was excellent in Portugal.

S
Sylvain Laliberté
February 25, 2025
★★★★☆

Simple and fast buying process. Waiting to receive the physical SIM card for the USA. I hope everything goes well.

H
Huerta
February 25, 2025
★★★★★

Easy to use, I will update this review after a month. But I think this is quite cheap compared to other competitors. This is really useful. Hoping to have more flexibility on the data plans like 3 months or a global coverage but still remaining cheap.

F
Fhrenz Nino Magoncia
February 24, 2025
★★★★☆

The process of getting and activating the eSIM was very smooth. I didn't use it yer because I'm traveling in a couple of days, but I'm sure it will work perfectly

M
Micaela Roel
February 23, 2025
★★★★★

Easy install and has always worked great for me (Europe and Caribbean)

F
Frank D.
February 22, 2025
★★★★☆

Easy instructions given to install e sim

C
Claire Dunn
February 21, 2025
★★★★★

Best prices and best quality data. So fast. Dind´t have a single problem the many times I bought a simoptions eSIM.

I
Isabel Gutiérrez del Olmo Ferr
February 20, 2025
★★★★★

The esim gives good value for money and connection is very stable.

E
EW
February 20, 2025
★★★★★

Easy to use and works like a charm.

J
Janne Kankainen
February 19, 2025
★★★★★

Great choice of options and easy to download e-sim and use. Highly recommend.

Y
YKh
February 19, 2025
★★★★★

Easy to use and everything was very well explained.

M
Mia Kahric
February 19, 2025
★★★★★

Super simple. Could do it on a fly.

R
Rachna Gupta
February 18, 2025
★★★★★

Very easy set up, very good choices of Sims and prices.

A
Angel
February 17, 2025
★★★★★

Yeah... I am very happy

J
Joanna Szulc
February 16, 2025