Customers’ feedback on SimOptions' travel eSIMs

eSIM Users Testimonials

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3,463 likes
★★★★★
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4.5 / 5
★★★★★
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4.6 / 5
★★★★★
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Customer Reviews

What they think about eSIM and SimOptions

★★★★★

US eSim worked perfectly.

R
Robert Matheson
February 16, 2025
★★★★★

Such a easy thing to set up, clear instructions and an even better price that other companies, the aim was ready to go when I landed which made the whole process stress free

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Frank W
February 15, 2025
★★★★★

Easy and good service, thanks! Would recommend

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CJ
February 15, 2025
★★★★★

Thanks for the travel esim

E
erik-jan manoury
February 14, 2025
★★★★★

Good experience for esim

K
Keita djibril
February 14, 2025
★★★★☆

Found link to SimOptions from MSE (Martin Lewis) website. Purchased a 30 day 5gb sim for trip to US next week. Transaction was effortless and Sim is now ready to go. Not tested as yet but see no reason why a problem should occur - especially as tech savvy daughter is accompanying me. So far so good.

L
Lee Kitchiner
February 13, 2025
★★★★★

Simple to use and good prices

K
Kive
February 12, 2025
★★★★☆

Travelling in France for 4 weeks. O2 data 25 GB gone quickly looking at local data sims. Never used or considered before. Found sim options. 60 GB Bouygeus sim worked well. Found a little tricky install first time but e mail support good. Used all data , thought could add more to sim. Despite our best efforts on web site , customer services and even visiting a Bouygeus shop . No Joy. Satisfied first sim bought second easier. In own currency not Euros and second install easier with QR code , using two phones instslled on other. Now have another 60!GB for last 10 days holidays. Will use again and consider in other parts world. Would be 5 stars but for top up probs. Martin A

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Martin Amos
February 12, 2025
★★★★★

Very easy process at affordable price I would recommend for the travellers

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Noman
February 11, 2025
★★★★★

Installation was quick, reception great.

J
Joost
February 11, 2025
★★★★☆

I have used SIM options twice. They have come through where a competitor fell seriously short. There is still a bit of confusion in how to get the SIM up and running on arrival in a host country. I believe but I’m not sure this might have to do with having a steady Internet connection. Unfortunately, airport Wi-Fi doesn’t seem to cut it. Their Customer Service is better than their competitor, but this also could use a little more rapid response. Once up and running it stays constant in areas where there is satellite. The top up feature came in handy during our last trip. I will continue to choose SimOptions and hope to get all the kinks out.

J
Jenny McPherson
February 10, 2025
★★★★★

Clear information on website. Great pricing. Fast and friendly service online chat.

M
Matthew
February 10, 2025
★★★★★

Very fast and easy process

D
Denis Peri
February 9, 2025
★★★★☆

This is a simple site to deal with and everything was very well detailed. On the face of it the pricing looks about right and I like the option of pre-loading the sim which then activates upon landing in Albania.

C
Consumer
February 9, 2025
★★★★★

Really great!

M
M-J-M Sur La Route
February 9, 2025
★★★★★

I've used this service a several times over the years. I only needed assistance twice because I couldn't connect to a provider. The first time their customer service helped me quickly to troubleshoot the problem. Unfortunately my most recent experience I was unable to connect. Customer service was diligently trying to assist and didn't give up and we were patient with each other. Once we knew we were unable to get connected they refunded me. I think it was a provider issue and not their sim so I think my experiences with CS and no runaround with refunding is worth 5 stars.

D
David Smith
February 8, 2025
★★★★☆

I found this eSIM worked great in Portugal. I highly recommend it.

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Sean O'Brien
February 7, 2025
★★★★★

Great service

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Lee Munton
February 7, 2025
★★★★★

good service

S
safaa ammouri
February 7, 2025
★★★★☆

Very easy to choose right plan and complete the purchase.

R
RobT
February 6, 2025
★★★★★

Great wail provider

J
Jeffrey Cheng
February 6, 2025
★★★★★

Easy to use and I love the £1 for 1Gb for 1 day deal. Really useful for short stays!

J
Jill Bowdery
February 6, 2025
★★★★★

Super easy & cheap way to get an esim. Got mine working within minutes

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Yorben Vander Sleyen
February 5, 2025
★★★★★

Very fast and easy delivery. Very good price.

S
Steffen
February 5, 2025
★★★★★

I researched thoroughly all available options for my upcoming trip to Portugal and the Bouygues eSIM meets all my requirements and the unlimited calls is the exact option I was looking for. I am in the process of installing and activating my eSIM and I will provide additional feedback during my trip.

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Yves Fequiere
February 4, 2025
★★★★★

Quick service, very informative instructions and follow up

D
David Clare
February 4, 2025
★★★★☆

Fast and simple way to get your esim card whenever travelling outside the EU zone

D
Donatello Cartella
February 4, 2025
★★★★★

Super! Good connectivity and price...

W
Winston CHANG WINSARAG
February 3, 2025
★★★★★

Buying and recieving the esim was easy. Customer suppont answered the questions in matter of minutes. Would buy again for sure

D
Dario
February 2, 2025
★★★★☆

Downloaded SimOptions app to buy e-sim - all very easy and slick, and prices are competitive. Installation was well explained in the app and very easy to do. E-sim successfully installed and now ready for activation upon arrival in our destination! So far, a seamless experience.

D
Darren
February 2, 2025
★★★★☆

The prices is very good, the network is not shown when I want to buy the eSim that the only problem but it work very good. The costumer service great and they responded to me immediately.

A
Abdulla AL- Doseri
February 1, 2025
★★★★★

Fast and simple installation

S
Stefan Kaufmann
January 31, 2025
★★★★★

Bought a 5GB esim for my holiday to Tunisia. Great price and easy to set up.

S
Shahzad Zia
January 29, 2025
★★★★☆

easy to use and no problem

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Yves Lavoie
January 29, 2025
★★★★☆

Great for travelling abroad

C
Chloé Ducoeur
January 29, 2025
★★★★★

Perfect experience….. recommended.

N
Nihat Vural
January 29, 2025
★★★★☆

Price was quite comparable to other providers. It's easy to download and set up. Simple process to have access to data upon landing! No issues with connectivity.

D
Dee
January 29, 2025
★★★★★

Easy to download and appreciate this as I am not very technical.

D
Debra Mantha
January 26, 2025
★★★★★

Very quick process to buy on line.

R
Rick DaSilva
January 26, 2025
★★★★★

Handy and fast

S
Samir BELHOCINE
January 26, 2025
★★★★★

The esim is very easy to install and immediately ready afterwards. I was able to use it as soon as i bought it. Simoptions is great.

N
Norbert
January 26, 2025
★★★★★

Good service

R
RobertGabi
January 25, 2025
★★★★★

Quick and simple process to download app and then eSIM. Worked immediately on landing in Marrakech, no problem with network coverage. Bought a 5gb eSIM but only used 2gb in 7 days. No problems whatsoever. I shall be using SimOptions again!!

C
customer
January 25, 2025
★★★★★

Purchasing an esim was pretty painless, I did find the supporting information about topping up to be a bit lacking for someone not well versed in the process, especially as topping up can only be done while in France.

E
Ed
January 25, 2025
★★★★★

The ease of access & multiple options and price points, made this a very pleasant experience compared to the others I have tried. This is now my preferred and only option when I travel internationally!

M
Mike S
January 24, 2025
★★★★★

Quick and simple. Couldn’t be easier.

D
Daniel Day
January 19, 2025
★★★★☆

Pretty straight forward with good options to select the best eSIM

K
Kevin Conway
January 17, 2025
★★★★☆

It work well from New Zealand and now the test is the performance of the esim in Europe

B
barbara vryenhoek
January 7, 2025
★★★★★

Very user friendly and simple. straight to the point. I much prefer online purchasing this way! :)

D
David Sartori
December 29, 2024
★★★★★

The experience was seamless

P
Pushpalatha B S
December 19, 2024
★★★★★

Very quick and easy, great deal for 30gb data

G
Gabriel Cheeley
December 15, 2024
★★★★☆

It is easy and fast

C
Christophe Porthault
December 11, 2024
★★★★★

Quick and easy to buy the eSIM. Hope the installation in my Samsung S23 in the same.

D
Diego Toledo
December 10, 2024
★★★★★

I like how easy it was to use. It made it the far better choice compared to the rest of the offers available. I liked how quick it made the purchase and the order go through. The website shows the most relevant options to my search which made the experience even better. Overall, the experience was very good.

N
Nada Zekraoui
November 24, 2024
★★★★☆

First time customer. Overall, I thought the website was user friendly and intuitive. For someone that was unfamiliar with the process, it might be nice to make an additional video that goes through some of the other FAQs about what the steps will look like from receiving the email to activating the SIM card. Also, it was a little confusing that some of the marketplace plans were not available on the app. Maybe add more information about that - at least on the app.

M
Michelle Gordon
November 3, 2024
★★★★★

I liked that there were options to choose from and they were reasonably priced, especially when compared to the price to access a foreign network through a stateside provider.

R
Rhonda Avery
November 1, 2024
★★★★★

Very Clear and Super easy site to purchase the e-sim for Europe travel. No hidden charge or service fee from. And have pretty different carriers options to pick the right e-sim before the trip. It would be nice if the search filters could recommend best cellular coverage.

S
Saliha ALTINOK
October 21, 2024
★★★★☆

I had trouble as I hadn’t read carefully about turning on roaming services so couldn’t use the eSIM except on WiFi till I re-read instructions.

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Lynn Crytzer
October 18, 2024
★★★★★

Excellent website and eSIM options for my travels. I bought the Orange Holiday Europe eSIM last year and getting another one for this trip. Easy to setup and flawless performance throughout my previous trip. Can't go wrong with this eSIM.

B
Bradley Davies
October 13, 2024
★★★★★

Being an amateur in international travelling, this seems tobe very convenient way to get an esim for travel to singapore. Thanks for the service provided.

R
Rahul Chandroth
October 12, 2024