Customers’ feedback on SimOptions' travel eSIMs

eSIM Users Testimonials

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3,463 likes
★★★★★
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4.5 / 5
★★★★★
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4.6 / 5
★★★★★
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Customer Reviews

What they think about eSIM and SimOptions

★★★★★

Fast, easy and decent price. I would have liked a better gb option between 12, 30 and 70 and more minutes/texts from europe back to the US. But in general, very easy and better pricing than using Verizon international pass.

S
scott feder
October 11, 2024
★★★★★

Easy to navigate, and check compatibility. Also good reviews. I wanted both data and voice, and the 60 GB was only 2 Euro more than the 30 GB, so I went for this one

J
John Schwenk
October 3, 2024
★★★★★

It was great. I liked how straightforward it is. These are the options, here's what I can buy, and here's what I get. I like the arrows that tell me more details, like whether top-up is available. Thank you.

M
Michael Tonn
October 1, 2024
★★★★☆

How easy was to get and esim. Way better to pay $42.9 for 30 days and 30gb of data than pay Verizon $10 per day, which only gives you a 2GB of daily session then is "enjoy unlimited 3G data". do not confuse this 3G with 3GB. you are going from 5G/4G to 3G

J
JOSE ROMERO
October 1, 2024
★★★★★

I like most that was very quick operation. THE PRICE, for me, was great.???? It’s first time when I buy esim, no number. I hope it will work. I will travel to Turkey and I’ll need internet to visit.

A
Andrei Moraru
October 1, 2024
★★★★★

It was good. Really helped during my time in Europe. Highly recommended. Easy to install

N
Nadia Gopall
September 27, 2024
★★★★★

It was easy to understand what you were purchasing. I like the drop-down details. I found each detail informative. Which helped me decide what was my best option. The price was competitive. I believe I downloaded the eSIM properly. It was fast. I was expecting more screens but it jumped to my cellular settings after I selected continue, went to a code section. I went to look for the code in my email and that is when it moved to settings. I was able to determine that it was installed as the phone number was correct and changed the title to where I was travelling to.

A
Adele McMillan
September 27, 2024
★★★★★

Clear instructions, good explanations of technology itself, ways to use it, video, a lot of infromation for users of various levels and good plans. Its took me seconds to find information I needed and make a purchase for my travel.

M
Marina Korol
September 27, 2024
★★★★★

Simple and easy to navigate. Simple and easy to learn what the plans are. Liked the explicit entry for how activation happens; starting in the US and going to Europe, that gives some measure of assurance it will work when I get there. Time will tell if that works as simple and easy as the web site.

D
David Gilmore
September 25, 2024
★★★★☆

Show simple do's and don'ts when using in the foreign country, to reassure customers that they will not face surcharges from the uk operator eg. Can I use to receive and respond to emails?

K
Ken Barber
September 23, 2024
★★★★★

The questions and answers were the best part. But the whole site was very easy to use and informative. I look forward to using the service when we arrive in Spain.

L
Lawrence Fisher
September 23, 2024
★★★★★

That is not exactly about the website, but recently I got an issue with your simcard (that was my mistake) yet your support was so quick! That saved me a lot time. I have not even expected that. Thank you!

V
Vadim Cargatser
September 22, 2024
★★★★☆

I liked the options available and the ability to specify a country. To improve it you might add sorting functionality such as "number of days" or "data only"/"calls only"/"data and calls" to better narrow down the options.

C
CHRISTOPHER GOODFELLOW
September 20, 2024
★★★★☆

Now that I've bought the same esim 3 times, it was convenient to jump directly to the purchase. However, I was surprised that I wasn't offered any other configurations (say, 21 days or a different amount of GB).

E
Elizabeth Stowe
September 18, 2024
★★★★★

We have now used this site for vacation eSims for Europe twice. The first time was easy and work without any problems.

R
Richard Batchelder
September 17, 2024
★★★★★

Have used *** purchased through sim options in Europe and China with great satisfaction. Looking forward now to the same in Japan.

C
Cheryl Lew
September 16, 2024
★★★★☆

It would be nice to be able to filter results by duration, etc. I know I'm going to be gone for 21 days, so a 7 day sim card offer is useless to me. I know from experience that I will need at least 10gb and would like to have the option to top up. I don't care about brand, but some people might.

A
Allen Glass
September 16, 2024
★★★★★

The website was easily understood and supplied the required info. Upon asking a question in support cha I was directed to the correct page to gather enough information to make my decision.

G
Glenda Wallis
September 13, 2024
★★★★☆

I would have liked the option to specify the number of days I would like the esim for so that it could be matched with the dates of my holiday.

P
Peter Geraghty
September 13, 2024
★★★★★

Very informative.. I might suggest putting what currency you are paying in. Or having an option to view in one's own currency so there are no surprises when the credit card is charged. The layout of the page is neat and easy to follow. The comparison all in one place made it so much more convenient, and I was able to check one more thing off my list quickly.

L
Laura MacKinnon
September 12, 2024
★★★★★

It was simple to find a plan that will work for my travels. Within a few minutes, I was able to compare plans and pick the best one for me. This is the second time I have used SIM options to buy an eSIM for international travel. I only wish there was a function to compare side-by-side (but this might already be available on a desktop - I used the mobile site).

C
Carla Fernandez
September 11, 2024
★★★★★

Have used simoptions for a few years and pretty happy with it for S America and Europe. this is my first China sim. I hope the experience will be as good.

J
JENNIFER BATTEN
September 11, 2024
★★★★★

The SimOptions website is extremely efficient to browse what packages make sense for our trip, through the lenses of the countries we are traveling to and our data requirements. The payment flow and activation could not get any easier.

A
Adam Drescher
September 10, 2024
★★★★★

Very informative, accurate and up to date. gives all the options needed. A good price range and coverage across numerous countries, and easy to use and set up

J
James Chambers
September 10, 2024
★★★★★

The fact that there is a phone number that you can call with

G
Garbis Dantziguian
September 9, 2024
★★★★☆

Easy to navigate and lots of options presented. Nice to have a convenient chat tool as well. Please add complete features and benefits for eSims listed. For example, Orange currently offers, as confirmed by your rep in chat, unlimited unrestricted tether yet that was not seen in benefits of that eSim.

K
Keith Oulson
September 6, 2024
★★★★☆

It would help if there was more currency transparency. I would also prefer to be able to buy a plan that lasts 60 days, or can be extended, so that I don't need two plans/eSims and two different numbers while I ama way.

S
Stephen Goode
September 6, 2024
★★★★☆

Easy to use. Good alternatives to choose from. You should offer an unlimited package for weekly usage so as not to worry about how much is 10 GB vs 12 GB on a 4 or 5 network...Nowadays, when you are travelling internationally, you shouldn't be worried about this type of details. Just offer a full inclusive package.

N
Nora Hernandez
September 5, 2024
★★★★★

I have bought many eSims on your site before and it is always easy to buy them, only 2 steps to buy. I always recommend this site to my friends

C
Cesar Arroyo
September 4, 2024
★★★★☆

The Website worked easily. You have to look at the T&Cs to see that the payment is done in US Dollars/Euros so I'm expecting a foreign currency transaction fee on my Credit Card.

M
Michael Bedford
September 3, 2024
★★★★★

Easy to understand. I needed a couple more options / a few more days between 14 and 30 days - maybe 21 days?

C
Christine Dumm
September 3, 2024
★★★★★

The website itself is easy to navigate and logically ** out, particularly when compared to several other sites. Info is clear and easy to understand. This is my second time to purchase an eSim card from this site.

G
Gary Makowski
September 3, 2024
★★★★☆

Clear and simple. But you didn't explain me why I could not buy more than 5 eSim cards even though the option was still available. Thank you for your attention!

R
Rejean Lajoie
September 2, 2024
★★★★★

The fact that you can have datas in your phone from distances is awsome but, i dont know ehy but all the ads i get from the web or youtube are in a completely different languange which makes it annoying sometimes, but yeah great experiemcr and all and i do recomend it because compared to other sites the cost is really cheap

A
Amelie Desjardins
August 29, 2024
★★★★☆

I have read somewhere that the Orange holiday esim card offered the hotspot. This was essential for me. I would have liked to see it in the summary description of all your cards. This would have allowed me to compare offers from the other cards you are proposing.

J
Jacinthe Brasseur
August 28, 2024
★★★★★

Fast and easy to use site that offers multiple types of plans for your usage needs. I have used the site before and have always been extremely satisfied.

M
MARK TALARICO
August 28, 2024
★★★★★

I love the comparative options, makes it very beginner friendly! Every e-sim is categorized into different categories and comprehensive lists of coverage by country are available. I've been confused looking for the e-sim that would work for me and this is the first resource that made it clear on what to choose.

W
Wren Williams
August 28, 2024
★★★★★

Did the research and decided to go with the big boy on the block. The upgrade to 100 gigs clinched it for me.

W
Wilfredo Alvarez
August 27, 2024
★★★★★

The website was easy to navigate and to see several options for purchase. The purchase process was quick and I had my eSim delivered right away.

B
Brian Hacker
August 26, 2024
★★★★★

This is my first time buying an eSIM so it was extremely helpful to be able to review all the options for the UK and Iceland and find a good deal.

D
David Woodhams
August 26, 2024
★★★★★

Easy to buy - confirmation email including QR code and instructions received immediately. Can't think of an easier way to spend (a small amount of) money

S
Samuel Sharar
August 26, 2024
★★★★★

It was really easy to decide between options and compare choices. The only thing I would suggest is having a filter option on the mobile platform, otherwise it was perfect.

A
Arjun Sumra
August 24, 2024
★★★★★

Easy to pick exactly what I needed. Different plans work for different situations, and the option to top off is available. I am looking forward to using the product for the first time. The reviews played a part in my choice of this technology. I would recommend the product based on my experience so far

C
Catherine Leger
August 24, 2024
★★★★★

Great Travel eSIM for Europe! My wife and I have used their service multiple times, and it works great. Activate via the free Airport WiFi upon arrival, or at your hotel. Just be aware that you will receive text messages (and sometimes phone calls) in French. Those are mostly to remind you that the eSIM will expire after 30 days of activation, or to register your name and address after that time frame, due to Government regulation.

A
Alexander Hampel
August 23, 2024
★★★★★

It's fast and convenient and I know the program works because I used it last year. I would make an observation about using the Bouygues esim. I did the setup here in California and as soon as I arrived at CDG the number activated no problem. After about 3 days I began to receive text messages that my number would stop working if I didn't contact Bouygues. It freaked me out, because I had paid. Turns out after going into a Bouygues shop in Toulouse the customer service rep, a nice young man, read those texts and told me not to worry about them, just ignore them. I was skeptical, but nothing happened to my number and it worked until I left. I think new customers need to know this in advance. Those texts really meant, that after 30 days it would stop working if I didn't give them my national credentials. I have done that in Germany many times so I understand the process.

S
Scott Dick
August 21, 2024
★★★★☆

I could be more direct on how activation works, and clear about the fact that it will not begin until I land. Nice to know it can be purchased in advance.

A
Aidan Murphy
August 20, 2024
★★★★★

Ease of transacting - received my eSim QR within 20 seconds of completing payment

D
David Dyring
August 19, 2024
★★★★★

Would be nice if you offer customized options like: Japan 3 days, unlimited GB or 6 Days, 10 GB, something like that, I mean If the user can select the different options.

R
Rogger Dominguez
August 19, 2024
★★★★★

The online chat service is super prompt. I pinged them several times, Even on Sunday and they responded swiftly. Lets see how the esim turns up.

M
Mustafa Hamza Ali
August 18, 2024
★★★★★

Super easy and fast to compare plans. Great deals available, and procedures to install are very clear. Choice of currency also available (if you're not from the USA, it is a really nice feature!) I truly recommend this website for make a smart choice of eSim for your next travel endeavour. Thank you Simoptions

Y
Yannick Denis-Trudel
August 16, 2024
★★★★★

Easy to use. Used in Spain last week and will now use in ** for 3 weeks.

H
Henna Tatham
August 16, 2024
★★★★★

I have used it repeatedly over the last 2 years, and it is simple, intuitive and straightforward.

B
Boris Gurevich
August 14, 2024
★★★★★

Very easy to get your card and the information to assist in the process is well at hand. Will use it again for my next trip

I
Ignacio Ramos Alvarez
August 13, 2024
★★★★★

There were plenty of eSIM options to choose from and the payment page was clear. If you click on all the “arrows” below each sim option you get clearer details of what each esim option provides. Overall there are good deals/plans to choose from. Most of the Europe plans provide service in 39 countries which should suffice most travelers.

I
Ivan Rios
August 13, 2024
★★★★★

I like the fact that there are several options for length of time needed, and the other choices for text and / or voice calls to be included in the package. I have used the website previously with good results.

P
Peter Vincze
August 11, 2024
★★★★★

Lots of details in description compare to other competitors, easy to find information and website easy to navigate. When possible, this will always be my first choice.

C
Craig Hall
August 10, 2024
★★★★★

It took only 2 minutes to select a product and pay for it!

J
Jeffrey STOKES
August 10, 2024
★★★★★

I have been using your site for ages, so easy fast

V
Victoria Danchenko
August 10, 2024
★★★★★

I used SimOptions to purchase an eSIM for my trip to Italy last year. I just bought the exact same one for the same price this year as well! Very easy to set up and no issues with internet connection in Italy. I bought the Buoygues eSIM Vacation Prepaid Plan 30GB. It’s worth it getting the version to make unlimited calls within Europe. Most businesses and restaurants are not set up to receive WhatsApp calls or messages. The call package is worth the extra $10 or so.

F
Francesco Angeloni
August 8, 2024
★★★★★

Website was easy to use and very competitive with other plans, great value and had all the coverage I am looking for my trip to Europe.

D
Dan Markou
August 7, 2024