My friends highly recommended to buy Orange Sim cz of high speed internet connection. They provided good customer support. Purchased an e-sim online, although i wasnt able to connect cz of phone incompatibility they agreed for a full refund. Happy of their great customer service. Well deserved 5 stars review.
J
Joy Gayatin
2023年9月29日
★★★★★
对于手机支持 eSIM 的游客来说,这是尽情享受假期的最佳选择
译自英语
For tourists who has a eSIM supported phone, this is the best option for enjoying your holidays on the fullest
Had used an Orange eSim on a previous trip overseas and had a great experience with it so we decided to go that route again this year. However, in the time in between we had switched cell carriers and got new phones that are locked by the carrier and could not be unlocked in order to use our eSims (make sure you check this before going overseas). We reached out to SimOptions and explained the situation and they refunded us our purchase without any hassle.
M
Megan McGowan
2023年9月29日
★★★★★
回复很快,及时直接地回答了我的问题。
译自英语
Quick response and directly answering my question in a timely fashion.
J
Joyce
2023年9月29日
★★★★★
通过电子邮件快速回复
译自英语
Qu’il to réponse via e-mail
S
Stephan
2023年9月29日
★★★★★
可惜因为我的手机被锁了,用不了这张 sim 卡。不过客服回复很快,还给我退了款。我给他们五星!!
译自英语
Unfortunately can't use the sim card because my phone was locked. But the customer service rapidly responds and refund my money. I give them 5 stars!!
Ready to use upon arrival, worked as expected, and good data speeds most of the time. Setup was a little rough, requiring manual entry of several fields deep in the menus.
It was easy and quick to make a purchase for an eSIM card. You receive an email confirmation with detailed instructions right away. The customer service was quick to respond when I had a question about the product. Will definitely use again in the future!
After figuring out my phone model (Canadian) was different from the global model, and that it did not support esim cards, SimOptions were very helpful and understanding and issued a full refund. Great customer service!
J
Jimmy Duchesne
2023年9月28日
★★★★★
支持热心又快速
激活时遇到了困难,团队很快就解决了,结果很满意。
译自英语
Helpful and fast support
Had difficulty activating and team resolved quickly and to good satisfaction.
A
Ash
2023年9月28日
★★★★★
客服太棒了!我发短信时遇到问题,但很快就解决了。到目前为止服务都很好。
译自英语
Customer service has been amazing! I had an issue sending texts but that was resolved very fast. Service has been great so far.
I bought an eSim for my trip overseas and unfortunately I couldn’t use it because of my phone provider. I let the company know and they helped me out a lot and also refunded me since I couldn’t use it. Nice people!!
I purchased a 30GB esim card and later found out that it would not work on my iphone 7. I requested for a refund, got a very quick response, and got a full refund.
I purchased an E-SIM card and after calling my provider they let me know it would not work with my phone. I emailed customer service letting them know the situation and they were very understanding. The response time was quick, and they give me some options. Thank you!
Excellent support with swift email replies with explanations from Simoptions.
Although actual provider Bouygtel sends messages only in French.
N
nicholas gasparis
2023年9月27日
★★★★★
我没有检查手机的兼容性,结果用不了这张 Esim,客服同意给我退款。他们的服务和回复都非常出色。
译自英语
I did not check my phones compatibility and I couldn't use the Esim and customer servicj agreed to refund my purchase. Excellent service and response from them.
I tried the ESim on our recent trip to France. Easy to use and made communicating on our trip so much easier. Not worrying about roaming or phone fees. Staying in contact with family, confirming bookings & searching for maps & info was such a relief & so easy. We still used wifi when available, but we were hiking & travelling in remote areas at times & the ESim gave us peace of mind & never let us down.
Travelling through Germany on vacation. I would recommend to anyone travelling Europe. Once it started working properly, it was fine. The installation instructions omitted or I missed the step to turn roaming on. Not everyone is tech savvy.
D
Dale Coleman
2023年9月26日
★★★★★
客服非常出色,在分析和解决我的问题上尽心尽力,超出预期
译自英语
Excellent customer service that went above and beyond in analysing and resolving my issues
Used the esim for a recent trip to Ireland for basic calls and internet service. I would recommend it for anyone traveling abroad for instant and reliable connections. Originally I had an issue with the connection due to my phone setting. The customer service promptly replied and directed me through the steps that ultimately resolved my issue. The service was much better than I anticipated.
D
Dana Chase
2023年9月24日
★★★★★
很棒的产品!我买来在欧洲旅行用,没有任何问题。
译自英语
Great product! I bought it for the travel in Europe and had no issues.
I
Ivana Mitrovic
2023年9月23日
★★★★★
这真的是个很棒的产品。下载 esim 就能稳定上网,没有任何问题。性价比高,服务顺畅。
译自英语
This really is a great product. Download the esim and have reliable internet access without any issues. Great value and seamless service.
M
Marc Vanhasselt
2023年9月22日
★★★★★
购买、下载、设置和使用都超简单。我们一落地英国就自动连上,直接能用。真是爱死 eSIM 了。
译自英语
Super easy to buy, download, setup and use. When we landed in the UK it just connected and worked for us. Gotta love eSIMs.
Was good for travels in France. Sometimes got confused with texting people outside europe. Great for data. If you need to call within France, have to dial 00 before any phone number which wasn’t clear.
Was easy to purchase. I didnt "install" it until the day we were leaving for Europe (Iceland first stop). When we landed in Iceland it picked up the signal instantly, then when we arrived in Germany it too picked up the signal right away. Worked flawlessly throughout our time in Berlin. Great product.
M
Mark Cairns
2023年9月21日
★★★☆☆
我旅行时用。我向任何在欧洲境内旅行的人推荐这个产品。产品质量好。
译自英语
I use it for travel. I recommend this product for anyone traveling within europe. Good quality product.
G
Gustavo Vera
2023年9月21日
★★★★☆
大部分时候都非常好…..有几次小状况,在某些地区连不上网也打不了电话,但数据连接非常可靠、好用。
译自英语
Mostly very good…..there were a few hiccups when we couldn’t connect and make phone calls in certain areas, but the data connections were very reliable and effective.
The product is eSIM. I use it during my travel. I would recommend the product to travellers. The installation/activation of the product was easy and quick. The telephone service is excellent everywhere in Hungary and in the Czech Republic. I will never buy physical SIM card again. the eSIM is most practical.
Perfect for us as we travel through Europe. Good connections in every country so far. UK, France, Sweden, Germany, Estonia, Denmark, Netherlands Lithuania. Finland.
J'ai utilise la eSIM pendant mon voyage en France de 3 semaines. Les instructions pour l'utiliser était clair et la esim a démarré immédiatement quand nous avons atterri. La couverture était aussi excellente, comme le temps de réponse
G
Geoff Woodhouse
2023年9月13日
★★★★★
在意大利、法国和希腊都用得非常完美!没有隐藏费用。非常适合游客
译自英语
It worked in Italy, France and Greece perfectly! No hidden fees. Great for tourists
S
Sally Irany
2023年9月13日
★★★★★
我为 10 天的欧洲之旅(法国、阿姆斯特丹和哥本哈根)买了 20G。用得非常好。强烈推荐。
译自英语
I bought 20G for 10 day0trip to Europe (France, Amsterdam, and Copenhagen). Worked really well. I strongly recommend it.
Shopping for the eSIM was easy and not much effort needed. Installing was easy with the QR code. I still have not disembarked on my trip to find out how easy it is to use. But this is very convenient and inexpensive option if your phone has the capabilities. I would recommend this site/service to all travelers who need to keep connected while traveling.
H
Hilda Lidia Fernandez
2023年8月27日
★★★★★
完全没有问题。和宣传的一模一样。谢谢!
译自英语
No issues at all. Worked exactly as advertised. Thank you!
Totalement impressioné : 1. enregistrement rapide et facile, 2. support technique extraordinaire. Les réponses aux questions sont rapide, c'est clair et professionel. 3. le rapport qualité/prix est bon. Nous réutiliserons le service pour notre prochain voyage. CHAUDEMENT recommandé !
P
Paul van Westendorp
2023年8月21日
★★★☆☆
连上网有一段延迟。不过,之后一切都没问题。
译自英语
There was a lag time to get access to the Internet. but, then everything was safe.
C
Christophe Gauthier
2023年8月16日
★★★★☆
一切都很顺利,很快
译自英语
Everything was smooth, quick
R
Riley Breen
2023年8月16日
★★★★★
客服超级有帮助,流程也很顺畅!遇到任何技术问题,客服都会在一天内通过邮件回复。
译自英语
Super helpful customer service and a smooth process! Customer service replies within a day via email for any technical difficulties.
L
Lusi He
2023年8月15日
★★★★★
用这张 e-sim 让我的智能手机全天都能上网。非常适合旅行者或数字游民。非常满意。
译自英语
Used the e-sim to have access to the internet full time on my smartphone. Perfect for travelers or digital nomads. Very pleased.
E
Elioenai Da Silva Freitas Filho
2023年8月14日
★★★★★
我在欧洲用这张 esim 用了 2 周,效果非常好。一个小故障通过客服很快就解决了。
译自英语
I used the esim for 2 weeks in Europe and it worked very well. A minor glitch was resolved quickly through customer service.
L
Lisa Morch
2023年8月11日
★★★★★
非常简单好用
译自英语
Very Easy and Simple to use
C
Carlos Vaz
2023年8月5日
★★★★☆
SimOptions客服专员跟进很及时
译自英语
Prompt follow up by SimOptions customer service officer
E
Edwin Nyau
2023年8月2日
★★★★★
在线客服非常棒,也很友好,我会向所有想找实惠海外手机套餐的人推荐simoptions。
译自英语
The on line support was super and friendly , I would recommend simoptions to anyone looking for affordable oversea phone plans .
Great affordable data plan if you visit the US for a short period. We had a hiccup during the purchasing but customer service was quick, responsive, efficient and courteous.
A
Alesia Rudnitskaya
2023年7月31日
★★★★★
购买eSIM超级简单快速,说明容易照着做,需要任何支持时回复都很快!
译自英语
Super easy and quick to purchase eSIM, easy to follow instructions, & fast response times with any support needed !
This work very well for North American travellers who wanted to avoid the high cost of roaming charges that are gouged by their provider. The pricing with much more fair and reasonable. I would recommend it to anyone who is travelling outside of their home country
R
Robert Porkka
2023年7月30日
★★★★★
一切都符合预期。覆盖非常好。
译自英语
Everything worked as expected. Coverage was very good.
A
Ardene Blackhall
2023年7月29日
★★★★★
沟通非常好
译自英语
Excellent communication
I
Immanuel Joseph
2023年7月27日
★★★★★
因为我自己操作失误,没能正常使用。不过在线客服非常出色,一下子就解决了问题。
译自英语
User error prevented this working properly. However, online support were outstanding and nailed the problem.
Amazing company, I used their service while in a trip to California. Had to contact their consumer service and they were very helpful and fast on answering my query. Highly recommend it!