看看用户对 SimOptions 旅行 eSIM 的反馈

eSIM 用户真实评价

Trustpilot
4.5 / 52,137 条评价
★★★★★
在 Trustpilot 上评价我们
eKomi
4.6 / 53,217 条评价
★★★★★
在 Ekomi 上评价我们

客户评价

他们如何评价 eSIM 和 SimOptions

★★★★★

界面和结账流程都非常简单。10/10,还会再用!

译自英语
Such an easy interface and checkout. 10/10 would use again!
M
Maddy McArn
2023年10月2日
★★★★★

体验好,服务好。

译自英语
Good experience and good service.
E
Ebony Wilmott
2023年10月2日
★★★★★

买给一部锁定的手机用了。他们反应很快,爽快地给我退了款。客服很棒。

译自英语
Bought for a locked phone. They were prompt and happily refunded my money. Great customer service.
R
Ryan Anderson
2023年10月1日
★★★★★

对我来说非常高效,说明很清楚,马上就能用了。

译自英语
Very efficient for me, instructions were clear and it worked instantly.
C
Corentin Ray Nucera
2023年9月30日
★★★★★

朋友们极力推荐我买 Orange Sim 卡,因为网速快。他们的客服很好。我在网上买了一张 e-sim,虽然因为手机不兼容没能连上,他们同意全额退款。对他们出色的客服很满意。五星好评,实至名归。

译自英语
My friends highly recommended to buy Orange Sim cz of high speed internet connection. They provided good customer support. Purchased an e-sim online, although i wasnt able to connect cz of phone incompatibility they agreed for a full refund. Happy of their great customer service. Well deserved 5 stars review.
J
Joy Gayatin
2023年9月29日
★★★★★

对于手机支持 eSIM 的游客来说,这是尽情享受假期的最佳选择

译自英语
For tourists who has a eSIM supported phone, this is the best option for enjoying your holidays on the fullest
A
Anandhu Augustine
2023年9月29日
★★★★★

之前一次出国旅行用过 Orange 的 eSim,体验很好,所以今年我们决定再用一次。但是这期间我们换了手机运营商,买了新手机,被运营商锁定了,无法解锁来使用我们的 eSim(出国前一定要先检查这一点)。我们联系了 SimOptions,说明了情况,他们毫不麻烦地给我们退了款。

译自英语
Had used an Orange eSim on a previous trip overseas and had a great experience with it so we decided to go that route again this year. However, in the time in between we had switched cell carriers and got new phones that are locked by the carrier and could not be unlocked in order to use our eSims (make sure you check this before going overseas). We reached out to SimOptions and explained the situation and they refunded us our purchase without any hassle.
M
Megan McGowan
2023年9月29日
★★★★★

回复很快,及时直接地回答了我的问题。

译自英语
Quick response and directly answering my question in a timely fashion.
J
Joyce
2023年9月29日
★★★★★

通过电子邮件快速回复

译自英语
Qu’il to réponse via e-mail
S
Stephan
2023年9月29日
★★★★★

可惜因为我的手机被锁了,用不了这张 sim 卡。不过客服回复很快,还给我退了款。我给他们五星!!

译自英语
Unfortunately can't use the sim card because my phone was locked. But the customer service rapidly responds and refund my money. I give them 5 stars!!
M
Maria Ortega
2023年9月29日
★★★★☆

一到就能用,效果符合预期,大部分时间网速都不错。设置有点麻烦,需要在很深的菜单里手动填写好几个字段。

译自英语
Ready to use upon arrival, worked as expected, and good data speeds most of the time. Setup was a little rough, requiring manual entry of several fields deep in the menus.
B
Brian Hepler
2023年9月28日
★★★★★

购买 eSIM 卡又简单又快捷。马上就会收到一封附有详细说明的确认邮件。我对产品有疑问时,客服回复得很快。以后肯定还会再用!

译自英语
It was easy and quick to make a purchase for an eSIM card. You receive an email confirmation with detailed instructions right away. The customer service was quick to respond when I had a question about the product. Will definitely use again in the future!
M
Mark
2023年9月28日
★★★★★

我发现我的手机型号(加拿大版)和全球版不一样,不支持 esim 卡,SimOptions 非常热心、非常体谅,给我全额退款。客服很棒!

译自英语
After figuring out my phone model (Canadian) was different from the global model, and that it did not support esim cards, SimOptions were very helpful and understanding and issued a full refund. Great customer service!
J
Jimmy Duchesne
2023年9月28日
★★★★★

支持热心又快速 激活时遇到了困难,团队很快就解决了,结果很满意。

译自英语
Helpful and fast support Had difficulty activating and team resolved quickly and to good satisfaction.
A
Ash
2023年9月28日
★★★★★

客服太棒了!我发短信时遇到问题,但很快就解决了。到目前为止服务都很好。

译自英语
Customer service has been amazing! I had an issue sending texts but that was resolved very fast. Service has been great so far.
W
Woodess
2023年9月28日
★★★★★

我丈夫的手机出了问题,Simoptions 尽力帮助我们。可惜他的手机不兼容——还是很感谢他们的帮助。

译自英语
There was an issue with my husband’s phone and Simoptions tried to help us. Unfortunately his phone was not compatible - appreciated the help.
C
Catherine Manson
2023年9月28日
★★★★★

他们的客服太棒了!我下载时遇到问题联系了他们,他们回复得非常快,很快就把事情处理好了。推荐他们!

译自英语
Their customer service is great! I had to contact them about my download and they were very quick to respond and get things handled. I recommend them!
J
Jaime Harrison
2023年9月27日
★★★★★

客服非常好。感谢 zinny 和 billy 帮我设置 esim。

译自英语
Customer service is very good. Thanks to zinny and billy for assisting me in configuring my esim.
G
GALICIA DANILO II
2023年9月27日
★★★★★

得到了很好的支持,非常及时,问题也比预期更快得到解决。

译自英语
Received great support and in very timely fashion and quicker than expected resolution as a result.
P
Peter Mentzelopoulos
2023年9月27日
★★★★★

我为出国旅行买了一张 eSim,可惜因为我的手机运营商的原因没法使用。我联系了这家公司,他们帮了我很多,而且因为我用不了还给我退了款。人真好!!

译自英语
I bought an eSim for my trip overseas and unfortunately I couldn’t use it because of my phone provider. I let the company know and they helped me out a lot and also refunded me since I couldn’t use it. Nice people!!
A
Arina Nasri
2023年9月27日
★★★★★

我买了一张 30GB 的 esim 卡,后来发现在我的 iphone 7 上用不了。我申请退款,很快就得到了回复,并且全额退款。

译自英语
I purchased a 30GB esim card and later found out that it would not work on my iphone 7. I requested for a refund, got a very quick response, and got a full refund.
S
Sin-Sin Hang
2023年9月27日
★★★★★

我买了一张 E-SIM 卡,打电话给我的运营商后,他们告诉我这张卡在我的手机上用不了。我给客服发了邮件说明情况,他们非常体谅。回复很快,还给了我几个选择。谢谢!

译自英语
I purchased an E-SIM card and after calling my provider they let me know it would not work with my phone. I emailed customer service letting them know the situation and they were very understanding. The response time was quick, and they give me some options. Thank you!
B
Brenda Cortes
2023年9月27日
★★★★★

Simoptions 的支持非常出色,邮件回复迅速,解释也很清楚。 不过实际的运营商 Bouygtel 只发法语短信。

译自英语
Excellent support with swift email replies with explanations from Simoptions. Although actual provider Bouygtel sends messages only in French.
N
nicholas gasparis
2023年9月27日
★★★★★

我没有检查手机的兼容性,结果用不了这张 Esim,客服同意给我退款。他们的服务和回复都非常出色。

译自英语
I did not check my phones compatibility and I couldn't use the Esim and customer servicj agreed to refund my purchase. Excellent service and response from them.
E
Edward Fuller
2023年9月27日
★★★★★

我们最近去法国旅行时试了这张 ESim。很好用,让我们旅途中的沟通方便多了。不用担心漫游或电话费。能和家人保持联系、确认预订、搜索地图和信息,真是让人松了口气,也太方便了。有 wifi 的时候我们还是用 wifi,但我们有时在偏远地区徒步和旅行,ESim 让我们很安心,从来没让我们失望过。

译自英语
I tried the ESim on our recent trip to France. Easy to use and made communicating on our trip so much easier. Not worrying about roaming or phone fees. Staying in contact with family, confirming bookings & searching for maps & info was such a relief & so easy. We still used wifi when available, but we were hiking & travelling in remote areas at times & the ESim gave us peace of mind & never let us down.
A
Anne Lyon
2023年9月26日
★★★★☆

在德国度假旅行。会推荐给任何在欧洲旅行的人。一旦开始正常工作,就没问题了。安装说明漏掉了打开漫游这一步,或者是我没注意到。不是每个人都精通科技。

译自英语
Travelling through Germany on vacation. I would recommend to anyone travelling Europe. Once it started working properly, it was fine. The installation instructions omitted or I missed the step to turn roaming on. Not everyone is tech savvy.
D
Dale Coleman
2023年9月26日
★★★★★

客服非常出色,在分析和解决我的问题上尽心尽力,超出预期

译自英语
Excellent customer service that went above and beyond in analysing and resolving my issues
C
Carol
2023年9月26日
★★★★★

最近去爱尔兰旅行时用这张 esim 打基本电话和上网。推荐给任何出国旅行、需要即时可靠连接的人。一开始因为我的手机设置,连接出了点问题。客服迅速回复并一步步指导我,最终解决了问题。服务比我预想的好得多。

译自英语
Used the esim for a recent trip to Ireland for basic calls and internet service. I would recommend it for anyone traveling abroad for instant and reliable connections. Originally I had an issue with the connection due to my phone setting. The customer service promptly replied and directed me through the steps that ultimately resolved my issue. The service was much better than I anticipated.
D
Dana Chase
2023年9月24日
★★★★★

很棒的产品!我买来在欧洲旅行用,没有任何问题。

译自英语
Great product! I bought it for the travel in Europe and had no issues.
I
Ivana Mitrovic
2023年9月23日
★★★★★

这真的是个很棒的产品。下载 esim 就能稳定上网,没有任何问题。性价比高,服务顺畅。

译自英语
This really is a great product. Download the esim and have reliable internet access without any issues. Great value and seamless service.
M
Marc Vanhasselt
2023年9月22日
★★★★★

购买、下载、设置和使用都超简单。我们一落地英国就自动连上,直接能用。真是爱死 eSIM 了。

译自英语
Super easy to buy, download, setup and use. When we landed in the UK it just connected and worked for us. Gotta love eSIMs.
T
Todd Blackley
2023年9月22日
★★★★☆

在法国旅行时很好用。给欧洲以外的人发短信有时会搞不清楚。流量很棒。如果你要在法国境内打电话,得在任何电话号码前拨 00,这一点没说清楚。

译自英语
Was good for travels in France. Sometimes got confused with texting people outside europe. Great for data. If you need to call within France, have to dial 00 before any phone number which wasn’t clear.
R
Rodolfo Zamora
2023年9月22日
★★★★★

购买很简单。我一直到我们出发去欧洲那天才“安装”它(第一站冰岛)。我们在冰岛落地时立刻就有了信号,后来到了德国也马上有了信号。在柏林期间全程完美运行。很棒的产品。

译自英语
Was easy to purchase. I didnt "install" it until the day we were leaving for Europe (Iceland first stop). When we landed in Iceland it picked up the signal instantly, then when we arrived in Germany it too picked up the signal right away. Worked flawlessly throughout our time in Berlin. Great product.
M
Mark Cairns
2023年9月21日
★★★☆☆

我旅行时用。我向任何在欧洲境内旅行的人推荐这个产品。产品质量好。

译自英语
I use it for travel. I recommend this product for anyone traveling within europe. Good quality product.
G
Gustavo Vera
2023年9月21日
★★★★☆

大部分时候都非常好…..有几次小状况,在某些地区连不上网也打不了电话,但数据连接非常可靠、好用。

译自英语
Mostly very good…..there were a few hiccups when we couldn’t connect and make phone calls in certain areas, but the data connections were very reliable and effective.
W
Warren Steckley
2023年9月20日
★★★★☆

这个产品是 eSIM。我在旅行时使用。我会向旅行者推荐这个产品。产品的安装/激活简单快捷。在匈牙利和捷克各地,电话服务都非常好。我再也不会买实体 SIM 卡了。eSIM 最实用。

译自英语
The product is eSIM. I use it during my travel. I would recommend the product to travellers. The installation/activation of the product was easy and quick. The telephone service is excellent everywhere in Hungary and in the Czech Republic. I will never buy physical SIM card again. the eSIM is most practical.
G
Geza Papp-Vid
2023年9月19日
★★★★★

太好了,去美国用的sim流量卡,不贵

译自法语
trop bien carte sim data pas chere pour les us
Z
Zoé
2023年9月18日
★★★★★

我们在欧洲旅行,非常适合我们。到目前为止每个国家连接都很好。英国、法国、瑞典、德国、爱沙尼亚、丹麦、荷兰、立陶宛。芬兰。

译自英语
Perfect for us as we travel through Europe. Good connections in every country so far. UK, France, Sweden, Germany, Estonia, Denmark, Netherlands Lithuania. Finland.
K
Kerry Rogers
2023年9月14日
★★★★★

在法国旅行三周期间用了这张 eSim。使用说明很清楚,我们一落地 eSim 就顺利启用了。覆盖非常好,响应速度也一样出色。

译自法语
J'ai utilise la eSIM pendant mon voyage en France de 3 semaines. Les instructions pour l'utiliser était clair et la esim a démarré immédiatement quand nous avons atterri. La couverture était aussi excellente, comme le temps de réponse
G
Geoff Woodhouse
2023年9月13日
★★★★★

在意大利、法国和希腊都用得非常完美!没有隐藏费用。非常适合游客

译自英语
It worked in Italy, France and Greece perfectly! No hidden fees. Great for tourists
S
Sally Irany
2023年9月13日
★★★★★

我为 10 天的欧洲之旅(法国、阿姆斯特丹和哥本哈根)买了 20G。用得非常好。强烈推荐。

译自英语
I bought 20G for 10 day0trip to Europe (France, Amsterdam, and Copenhagen). Worked really well. I strongly recommend it.
H
Hyunyoung Ahn
2023年9月2日
★★★★☆

好用又简单,价格也相对不错。

译自英语
Nice and easy with relatively good price.
J
Javier Marcos
2023年8月28日
★★★★☆

选购 eSIM 很简单,不费什么力气。用二维码安装也很简单。我还没真正开始旅程,所以还不知道用起来有多方便。但如果你的手机支持,这是个非常方便又便宜的选择。我会把这个网站/服务推荐给所有旅行中需要保持联网的旅行者。

译自英语
Shopping for the eSIM was easy and not much effort needed. Installing was easy with the QR code. I still have not disembarked on my trip to find out how easy it is to use. But this is very convenient and inexpensive option if your phone has the capabilities. I would recommend this site/service to all travelers who need to keep connected while traveling.
H
Hilda Lidia Fernandez
2023年8月27日
★★★★★

完全没有问题。和宣传的一模一样。谢谢!

译自英语
No issues at all. Worked exactly as advertised. Thank you!
T
Tiberiu Tomulet
2023年8月25日
★★★★★

非常满意:1. 注册又快又简单,2. 技术支持非常出色。问题回答得迅速、清楚又专业。3. 服务套餐价格合理。下次旅行我们还会再买。强烈推荐!

译自法语
Totalement impressioné : 1. enregistrement rapide et facile, 2. support technique extraordinaire. Les réponses aux questions sont rapide, c'est clair et professionel. 3. le rapport qualité/prix est bon. Nous réutiliserons le service pour notre prochain voyage. CHAUDEMENT recommandé !
P
Paul van Westendorp
2023年8月21日
★★★☆☆

连上网有一段延迟。不过,之后一切都没问题。

译自英语
There was a lag time to get access to the Internet. but, then everything was safe.
C
Christophe Gauthier
2023年8月16日
★★★★☆

一切都很顺利,很快

译自英语
Everything was smooth, quick
R
Riley Breen
2023年8月16日
★★★★★

客服超级有帮助,流程也很顺畅!遇到任何技术问题,客服都会在一天内通过邮件回复。

译自英语
Super helpful customer service and a smooth process! Customer service replies within a day via email for any technical difficulties.
L
Lusi He
2023年8月15日
★★★★★

用这张 e-sim 让我的智能手机全天都能上网。非常适合旅行者或数字游民。非常满意。

译自英语
Used the e-sim to have access to the internet full time on my smartphone. Perfect for travelers or digital nomads. Very pleased.
E
Elioenai Da Silva Freitas Filho
2023年8月14日
★★★★★

我在欧洲用这张 esim 用了 2 周,效果非常好。一个小故障通过客服很快就解决了。

译自英语
I used the esim for 2 weeks in Europe and it worked very well. A minor glitch was resolved quickly through customer service.
L
Lisa Morch
2023年8月11日
★★★★★

非常简单好用

译自英语
Very Easy and Simple to use
C
Carlos Vaz
2023年8月5日
★★★★☆

SimOptions客服专员跟进很及时

译自英语
Prompt follow up by SimOptions customer service officer
E
Edwin Nyau
2023年8月2日
★★★★★

在线客服非常棒,也很友好,我会向所有想找实惠海外手机套餐的人推荐simoptions。

译自英语
The on line support was super and friendly , I would recommend simoptions to anyone looking for affordable oversea phone plans .
B
Bambino ไมเคิล r
2023年8月2日
★★★★★

如果你短期去美国,这是个很棒又实惠的流量套餐。我们购买时出了点小状况,但客服快速、及时、高效,而且很有礼貌。

译自英语
Great affordable data plan if you visit the US for a short period. We had a hiccup during the purchasing but customer service was quick, responsive, efficient and courteous.
A
Alesia Rudnitskaya
2023年7月31日
★★★★★

购买eSIM超级简单快速,说明容易照着做,需要任何支持时回复都很快!

译自英语
Super easy and quick to purchase eSIM, easy to follow instructions, & fast response times with any support needed !
K
Kris Vivas
2023年7月30日
★★★★☆

对于想避开被自家运营商狠宰的高额漫游费的北美旅行者来说,这个非常好用。价格公道合理得多。我会推荐给任何要离开本国旅行的人

译自英语
This work very well for North American travellers who wanted to avoid the high cost of roaming charges that are gouged by their provider. The pricing with much more fair and reasonable. I would recommend it to anyone who is travelling outside of their home country
R
Robert Porkka
2023年7月30日
★★★★★

一切都符合预期。覆盖非常好。

译自英语
Everything worked as expected. Coverage was very good.
A
Ardene Blackhall
2023年7月29日
★★★★★

沟通非常好

译自英语
Excellent communication
I
Immanuel Joseph
2023年7月27日
★★★★★

因为我自己操作失误,没能正常使用。不过在线客服非常出色,一下子就解决了问题。

译自英语
User error prevented this working properly. However, online support were outstanding and nailed the problem.
L
Leon
2023年7月27日
★★★★★

很棒的公司,我去加州旅行时用了他们的服务。期间联系过他们的客服,他们非常有帮助,回答我的问题也很快。强烈推荐!

译自英语
Amazing company, I used their service while in a trip to California. Had to contact their consumer service and they were very helpful and fast on answering my query. Highly recommend it!
R
Renata Abreu
2023年7月25日