What they think about eSIM and SimOptions
Such an easy interface and checkout. 10/10 would use again!
Good experience and good service.
Bought for a locked phone. They were prompt and happily refunded my money. Great customer service.
Very efficient for me, instructions were clear and it worked instantly.
My friends highly recommended to buy Orange Sim cz of high speed internet connection. They provided good customer support. Purchased an e-sim online, although i wasnt able to connect cz of phone incompatibility they agreed for a full refund. Happy of their great customer service. Well deserved 5 stars review.
For tourists who has a eSIM supported phone, this is the best option for enjoying your holidays on the fullest
Had used an Orange eSim on a previous trip overseas and had a great experience with it so we decided to go that route again this year. However, in the time in between we had switched cell carriers and got new phones that are locked by the carrier and could not be unlocked in order to use our eSims (make sure you check this before going overseas). We reached out to SimOptions and explained the situation and they refunded us our purchase without any hassle.
Quick response and directly answering my question in a timely fashion.
Qu’il to réponse via e-mail
Unfortunately can't use the sim card because my phone was locked. But the customer service rapidly responds and refund my money. I give them 5 stars!!
Ready to use upon arrival, worked as expected, and good data speeds most of the time. Setup was a little rough, requiring manual entry of several fields deep in the menus.
It was easy and quick to make a purchase for an eSIM card. You receive an email confirmation with detailed instructions right away. The customer service was quick to respond when I had a question about the product. Will definitely use again in the future!
After figuring out my phone model (Canadian) was different from the global model, and that it did not support esim cards, SimOptions were very helpful and understanding and issued a full refund. Great customer service!
Helpful and fast support Had difficulty activating and team resolved quickly and to good satisfaction.
Customer service has been amazing! I had an issue sending texts but that was resolved very fast. Service has been great so far.
There was an issue with my husband’s phone and Simoptions tried to help us. Unfortunately his phone was not compatible - appreciated the help.
Their customer service is great! I had to contact them about my download and they were very quick to respond and get things handled. I recommend them!
Customer service is very good. Thanks to zinny and billy for assisting me in configuring my esim.
Received great support and in very timely fashion and quicker than expected resolution as a result.
I bought an eSim for my trip overseas and unfortunately I couldn’t use it because of my phone provider. I let the company know and they helped me out a lot and also refunded me since I couldn’t use it. Nice people!!
I purchased a 30GB esim card and later found out that it would not work on my iphone 7. I requested for a refund, got a very quick response, and got a full refund.
I purchased an E-SIM card and after calling my provider they let me know it would not work with my phone. I emailed customer service letting them know the situation and they were very understanding. The response time was quick, and they give me some options. Thank you!
Excellent support with swift email replies with explanations from Simoptions. Although actual provider Bouygtel sends messages only in French.
I did not check my phones compatibility and I couldn't use the Esim and customer servicj agreed to refund my purchase. Excellent service and response from them.
I tried the ESim on our recent trip to France. Easy to use and made communicating on our trip so much easier. Not worrying about roaming or phone fees. Staying in contact with family, confirming bookings & searching for maps & info was such a relief & so easy. We still used wifi when available, but we were hiking & travelling in remote areas at times & the ESim gave us peace of mind & never let us down.
Travelling through Germany on vacation. I would recommend to anyone travelling Europe. Once it started working properly, it was fine. The installation instructions omitted or I missed the step to turn roaming on. Not everyone is tech savvy.
Excellent customer service that went above and beyond in analysing and resolving my issues
Used the esim for a recent trip to Ireland for basic calls and internet service. I would recommend it for anyone traveling abroad for instant and reliable connections. Originally I had an issue with the connection due to my phone setting. The customer service promptly replied and directed me through the steps that ultimately resolved my issue. The service was much better than I anticipated.
Great product! I bought it for the travel in Europe and had no issues.
This really is a great product. Download the esim and have reliable internet access without any issues. Great value and seamless service.
Super easy to buy, download, setup and use. When we landed in the UK it just connected and worked for us. Gotta love eSIMs.
Was good for travels in France. Sometimes got confused with texting people outside europe. Great for data. If you need to call within France, have to dial 00 before any phone number which wasn’t clear.
Was easy to purchase. I didnt "install" it until the day we were leaving for Europe (Iceland first stop). When we landed in Iceland it picked up the signal instantly, then when we arrived in Germany it too picked up the signal right away. Worked flawlessly throughout our time in Berlin. Great product.
I use it for travel. I recommend this product for anyone traveling within europe. Good quality product.
Mostly very good…..there were a few hiccups when we couldn’t connect and make phone calls in certain areas, but the data connections were very reliable and effective.
The product is eSIM. I use it during my travel. I would recommend the product to travellers. The installation/activation of the product was easy and quick. The telephone service is excellent everywhere in Hungary and in the Czech Republic. I will never buy physical SIM card again. the eSIM is most practical.
really great cheap data sim card for the us
Perfect for us as we travel through Europe. Good connections in every country so far. UK, France, Sweden, Germany, Estonia, Denmark, Netherlands Lithuania. Finland.
Used the eSim while travelling in France for three weeks. The instructions for use were clear, and the eSim started up seamlessly when we landed. Coverage was also excellent, as was the response time.
It worked in Italy, France and Greece perfectly! No hidden fees. Great for tourists
I bought 20G for 10 day0trip to Europe (France, Amsterdam, and Copenhagen). Worked really well. I strongly recommend it.
Nice and easy with relatively good price.
Shopping for the eSIM was easy and not much effort needed. Installing was easy with the QR code. I still have not disembarked on my trip to find out how easy it is to use. But this is very convenient and inexpensive option if your phone has the capabilities. I would recommend this site/service to all travelers who need to keep connected while traveling.
No issues at all. Worked exactly as advertised. Thank you!
Totally impressed: 1. Sign up quick & easy, 2. Technical support extraordinary. Questions were answered quickly, clear and professionally. 3. Service package well-priced. We will be signing up again for the next trip. HIGHLY recommended!
There was a lag time to get access to the Internet. but, then everything was safe.
Everything was smooth, quick
Super helpful customer service and a smooth process! Customer service replies within a day via email for any technical difficulties.
Used the e-sim to have access to the internet full time on my smartphone. Perfect for travelers or digital nomads. Very pleased.
I used the esim for 2 weeks in Europe and it worked very well. A minor glitch was resolved quickly through customer service.
Very Easy and Simple to use
Prompt follow up by SimOptions customer service officer
The on line support was super and friendly , I would recommend simoptions to anyone looking for affordable oversea phone plans .
Great affordable data plan if you visit the US for a short period. We had a hiccup during the purchasing but customer service was quick, responsive, efficient and courteous.
Super easy and quick to purchase eSIM, easy to follow instructions, & fast response times with any support needed !
This work very well for North American travellers who wanted to avoid the high cost of roaming charges that are gouged by their provider. The pricing with much more fair and reasonable. I would recommend it to anyone who is travelling outside of their home country
Everything worked as expected. Coverage was very good.
Excellent communication
User error prevented this working properly. However, online support were outstanding and nailed the problem.
Amazing company, I used their service while in a trip to California. Had to contact their consumer service and they were very helpful and fast on answering my query. Highly recommend it!
